Guys, you only have to go to sleep in the inn and use the 'dreamfitting' feature. It's an accessible catalogue of all purchasable cash shop gear, instantly available to try on your avatar and to purchase. You can navigate, filter, all sorts. The system is there. If you have the money.

Technical debt is not an argument. 11 years since ARR. Multiple AAA games can be developed from scratch in that time. They can't even release a core system. It's just poor dev resource management, nothing more.