Account Action Review system is flawed. Where is the customer support?

[Infindox]

Keep reporting them when you see them. The copy/paste message I get mentions "griefing" specifically, so it is having an impact and is getting reviewed (as OP can attest to).

Really, the best fix they can do is that, instead of a flat EXP reward for the instance and roulette, it should be based on overall contribution. Die 8 times and feed the enemy team? 1/4 normal rewards. Deal 100k damage in 15 minutes? You get nothing.

That is a tall order to do with how absolutely unbalanced the jobs are in pvp. There are jobs that aren't intended to be doing much damage and there for support, and will probably only get Battle High from assist kills.
I personally think FL should have no exp whatsoever and only reward tomes based on placement, but I know that is probably a very unpopular opinion.