Oh, you made the thread I wanted to do!

I think first of all, they need to think of how they collect feedback from players.
I mean they say: "We're monitoring feedback", oh really? From where? From here? Reddit? In game? Whatever JP uses as main social media? At this rate they must have more people filtering feedback than developing the game.

Every week I receive an email from SQEX with "News from cash shop", did they ever thought of simply send a form with specific questions?

"Hello, Balmung Griffin!

We recently implemented PvP Series Malmstones into the game.
Did you accessed it? Yes/no

Follow up with relevant questions."

"Oh, congratulations on finishing DT MSQ, did you like it? What do you want to see improved?"

Give 20 teleport tickets as thank you and you're done.

Back to topic: this game sorely lacks "beta features", instead of throwing everything into a wall and see what it sticks.

Remember, Lords of Verminion?

If a single try out battle was available (without need of doing fancy graphics or anything) before they go all in, this thing would've been panned out of this world and maybe it could've been saved.

Then enter the form: what changes would you like to see and probably change battles to something like Pokemon or Turn based FF would be evident.

Island Sanctuary? Mammets? Workshop? Excel Sheet? No, thanks.

Go play Stardew Valley and make an abridged version of that, no need for fake rewards, content itself is the reward if it's engaging enough.

Make our NPC friends show up to hang out, no need to make quest, just hang out, help us out with gathering, play TT, any friendly competition, afternoon tea and boom.

Rotate friend once a month and we would never run out of friends lmao