IMO they just need to look at why other MMORPGs don't have this problem. And it's simple: They cause far far FAR more damage to the groups than FFXIV does.
Bosses fling random 20%-40% HP hits on people into the raid constantly. AoEs pulse every few seconds, not every 60 seconds. And while they're not as strong, they're constant and together with the single hits require constant GCD casting of both single and group heals. Ground effects that cannot fully be avoided. Damage on attacking the boss with each attack. Random line AoEs with no forewarning.
There's a lot to heal in other games. So much that whether spamming your filler damage spell is boring or not is frankly not worthy of discussion: You're busy healing.
Give me that! I play a healer! Make a Paladin happy he's actively healing, but well, he's casting medium-size single target heals, that's all he can do, he can spot-heal but not keep a group alive. He should not be able to, due to the raw and constant stream of damage coming into the group! He could save me, and that'd be useful, as in turn I can save him and the other two (or 6). That's how it ought to work!
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It's also a bit unfair to say "tanks". Paladins can cause some healing, but while it's a lot it doesn't last long. Gunbreakers and Dark Knights are mostly SOL. It's only Warriors that are flat out overpowered in healing, and just need a nerf. Say, let them have stackable shields instead. This gives them the same raw effective-health output, but the inability to at all re-heal any damage taken means they cannot keep people alive on their own at all any more.


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