Dawntrail Graphics Update - Eye Strain

[Wind-Krysvein]

Bump.

Gee whiz, it sure would be nice to play some Dawntrail.

[LianaThorne]

Has anyone here tried to reach out to their support about it? Not the in game one, like by email or something?

I'm curious of their response to this situation if someone has.

[Lizvette]

i don't per say have any eye strain from the game itself in the enviroments like Gridania, but M2 is bright yellow, then blue and pink on pink. that one definitely is a little annoying to see correctly and i need to focus a lot more to even see what is happening.

nevertheless, i support the thread - hope that people get an option to downgrade the graphics, if it's uncomfortable for their eyes

[Erinellza]

Has anyone here tried to reach out to their support about it? Not the in game one, like by email or something?

I'm curious of their response to this situation if someone has.

I messaged support through the Mogstation, I got the same copied and pasted reply someone else got here several pages ago. Support told me to message contact-accessibility@eu.square-enix.com. My friend and I sent polite and detailed e-mails about the issues and a link to this thread but they never replied.

[gllt]

Can't play, might as well post

[usagilove]

I really don't know why this graphics update got pushed through, they should've spent another year or 2 on it to make it work properly.
There are 100's of issues, besides the eye-strain, that need fixing.

[BunnyQueen]

I boop the bump

[Rueby]

I really don't know why this graphics update got pushed through, they should've spent another year or 2 on it to make it work properly.
There are 100's of issues, besides the eye-strain, that need fixing.

Well, I suspect they wanted to ride the hype of HQ grass and maybe felt that this expansion needs abit of 'something' to spice it up. I think they botched it. I guess they were confident that everyone would adore it and salivate all over the bloom and glare and radioactive-to-the-eye VFX.

When I preordered I didn't expect to get a product that hurts my eyes and causes me headaches. I don't really trust them anymore.

[Stasya]

Just make an option to revert this pointless update.

[Gwen_Lavellan]

Bump.
I can play, so it’s not that bad in my case, but some light effects are waaaay too strong! I’m thinking about glowing effects on some mounts, for example. (Looking at you, ARR ponies…) it hurts my eyes pretty much.
I can’t even use the Loporits quest mount for this reason too.