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  1. #1
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Please try the following:
    - Please try adjusting/lowering the resolution.
    - If you have multiple peripherals (such as multiple monitors) please try removing them to only the necessary components to see if it helps.
    - Please try running the game as an administrator.
    - Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
    - Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
    - Verify installation files (Steam)
    - Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam)

    If you had attempted any of the above, did any other the steps help or perhaps even made the issue worse?
    When the issue occurs, is your system overheating at all?
    Were there any recent changes around the time of the issues began?

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (1)

  2. #2
    Player
    Clawhammer's Avatar
    Join Date
    Apr 2022
    Posts
    10
    Character
    Aelred Coldren
    World
    Phoenix
    Main Class
    Scholar Lv 90
    Quote Originally Posted by Votraftur View Post
    - Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
    Why does it need to be on c: drive? I have the m2 ssd just for the OS and 3 1TB SSDs for games in my system, so ff14 is on drive H: (Steam Version)
    (0)

  3. #3
    Player
    Beavertales's Avatar
    Join Date
    Jul 2024
    Posts
    25
    Character
    Andas Strife
    World
    Brynhildr
    Main Class
    Samurai Lv 100
    Quote Originally Posted by Clawhammer View Post
    Why does it need to be on c: drive? I have the m2 ssd just for the OS and 3 1TB SSDs for games in my system, so ff14 is on drive H: (Steam Version)
    I'm not sure as far as technical reasons, but SE recommends having the game on your c: drive. Customer Support I've talked to in the past just said "it may cause issues".
    (1)

  4. #4
    Player
    StouterTaru's Avatar
    Join Date
    Sep 2013
    Posts
    3,463
    Character
    Stouter Taru
    World
    Exodus
    Main Class
    Thaumaturge Lv 100
    Quote Originally Posted by Clawhammer View Post
    Why does it need to be on c: drive? I have the m2 ssd just for the OS and 3 1TB SSDs for games in my system, so ff14 is on drive H: (Steam Version)
    I have the game installed on my C: drive, and have been considering moving it to the SSD since DT release. I can hear my hard drive spin up while in congested areas, and sometimes in non-congested areas. It never did that before 7.0, and doesn't do it with anything else.
    (0)