There's no "echo chamber" effect, I can get a faster queue for Arcadion at 3am than Tender Valley in prime time. I mean "substantial" isn't 90%...if 10% of your customers find your basic amenities unacceptable, you're a failure, and I would wager that it's a lot more than that.

The "show me proof" thing of the unprovable is the rhetorical equivalent of asking someone to prove a negative. The fact is there are plenty of people who wanted a greater challenge. It's not productive to go "Show proof", any more than it is productive to demand "proof" of the patently obvious truth that a number of people are uhappy with the normal MSQ and roulette content.

3ither group living in denial about the other is just foolish.