The cards have been lessened compared to what you played in EW, the fact you can remove buttons now...and can't interweave the cards (and can't rng your luck in case you have a full party of ranged, melee) makes it less APM...and yes, you can just throw the support cards away in the trash, as they are completely unneeded as speculated earlier unless of course you are a bad AST. (But that begs the question, why are you playing AST in the first place(?)). If you aren't timing your heals, then you are wasting them...(it's always been like that, these added heals are just button bloat while removing the skill expression that wasn't button bloat [which was the semblance of identity the job had])
If you truly respected AST, you would never had want these changes...if you just wanted the "sparkly effects" then clearly you never had respect for the job. xD
It's the feel of the job that matters, and although it had the cards which honestly made it white mage with extra steps...it is literally now just white mage with a VFX change...I remember when it actually had an identity separate from white mage, but that was a more glorious time (loved the interplay of role, job synergy).
After five years of feedback, it's no wonder people are not in the best of moods over these QoL changes, as that is what they are. No big changes have been made to improve the state of healers after this long course of time, QoL does nothing but allow for a more smoother play. Which yes, QoL updates are needed, but not when there are more "glaring" issues to look into when concerning healers. If anything, to some people's chagrin, they took it the opposite direction and made those issues, yet again, more apparent. I wouldn't say they are doing better than any other mmo in existence, if you look at Mabinogi (although a less known mmo); that mmo is still going strong after 20+ years, has now a 6 dye channel system, is also undergoing a graphic rehaul, has had multiple combat renovations, has multiple things to work toward so you aren't bored, and has upwards of 30+ MSQ storylines. If anything, they are behind the competitors (which isn't a bad thing, there are certain elements to find charming in both mmos) but get your facts correct. Imo, the franchise is being carried in name, and thus it invites lots of people that are familiar to the franchise to give mmos a shot (people who would otherwise not have played them), which is its strong suit. If this game didn't have said name, I don't think it would be as successful. Even 1.0 had some success, as even though it was deemed "bad" it attracted enough attention to get that feedback in the first place as to why it was "bad", and it was enough attention for Square to want to continue with it. I don't think other upcoming mmos have that fail safe, as a lot of them end right at the launch of open beta (some even before then).