The expansion story is bad. It's practically Stormblood level bad in writing.
Wuk Lamat is excruciating, she is a carbon copy of Lyse just with a skin. Her 'peace and understanding' is to Lyse's 'fighting spirit and determination', one note that's played too often.
Bakool Ja Ja is written cartoonishly evil, I can't believe I'd see a character that uninteresting I barely remember him at the end of expansion when he shows up again. Like you know, that lv 68 dungeon end-boss.
I don't mind being a bystander if the story is entertaining, this is far from it. Heavensward story focus is Ishgard and its war with the dragons, I was there as a semi-important person just like WukTrail?
Lv 97+ story was interesting, so much so it felt like it was written by a different person. Then... by the twelve, that last trial ending was so bad.
On the brighter note we got dual-dyed system. Not worth the price and wait tbh, but well.
The classes pretty much remain the same with flashier skills, it doesn't get worse to make it not sound 'negative' as the apologists say.
Dungeons and trial are great this expansion, I'm not that good at the game but they're not so difficult that I have trouble with it.
A new start, a new beginning for an entirely new saga does not mean it has to start at so bottom level.
ARR was that bad due to myriad of constraints, WukTrail had the luxury of funding and time.
You can have taste so low that you can tolerate this story more power to you, though I have to ask you: at what quality you will find low enough you'd start call them out?