What lore do you ignore?

[Dikatis]

That exception being an in-game thing: 2020 rising event saying “7 years have passed since the moon dropped”, indicating 2 years had passed in-game (game starts at moonfall+5 years), and this was when your character could be at the very end of Shadowbringers, at most.

I'm pretty sure this is Yoshi-P referring to the context of the current build of the game being seven years old since its relaunch in 2013, not that seven years have passed in-story. The person speaking is explicitly meant to be a representation of Yoshi-P who is speaking to the player through WoL as thanks for their continued support. I don't think this level of fourth-wall breaking is meant to refer to time passage in-story.