Quote Originally Posted by Kazmarek View Post
Man that's crazy. I'm sure nobody's suffered a coordinated harassment campaign before and watched as the GMs did nothing.
I'm sure there have been and I hope something was done about those GMs who ignored harassment. I don't think you'll get a lot of pushback on the idea that GMs should be doing something about harassment, and especially coordinated harassment.

You've also mentioned being upset at GMs not knowing what is and isn't against the ToS. They don't know what's against the ToS and stating that something is or isn't would likely get them fired. The ToS are a legal contract between you and SE. The GM has zero ability to interpret the actual ToS and making a legal interpretation of it would so go beyond their role that I'm sure they've gotten quite strict instructions on not saying anything about that because what they say can be used in court as an official stance of the company.

They probably wouldn't even be able to talk about internal policy, because it's internal and as soon as it gets out individual GMs would be held to account, dramatically limiting the community team's discretion on how to resolve issues. There are reasons why these things are like they are, and you may not like them -- many people don't -- but they're there to protect SE.