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  1. #13
    Player
    Kelamoo's Avatar
    Join Date
    Jan 2020
    Location
    Gridania
    Posts
    6
    Character
    Keruri Peacecraft
    World
    Goblin
    Main Class
    Dancer Lv 90
    I didn't have any issues until after I pre-ordered DT. I tried to buy some emotes from the mog store today, and it wanted me to confirm my address. It has me listed as living in Michigan, US. I live in Ontario, Canada(When I created my account, I selected Canada as my country and Ontario as my province). Yet somehow my postal code, town name, and address were correct, but apparently I now live in the US? How did this even happen?! It doesn't matter what I do, I cannot confirm my address. So now I cannot purchase anything, and I am not sure if I will be able to re-new my sub next month.

    Edited to add - I did contact support. They told me to create new account, buy the game again, and start over.
    (0)
    Last edited by Kelamoo; 05-20-2024 at 09:51 AM.