SQEX Attempt to Eradicate "Foreigners" from JP Server by BLOCKING/Convolute PAYMENT.

[LaylaTsarra]

Ok I count one person, out of 30 millions registered player. Who else?

You can't count and you have no clue so don't make up stuff you have no idea or knowledge about. Pretty typical here though in the land of fuss and budget.

[Dionysius]

You can't count and you have not clue so don't make up stuff you have not idea or knowledge about.

And you do not represent every NA players out there. So why bother commenting?

[Plushy]

I really don't think you're going to get SE attention or anybody attention by making hyperbolic and hysterical titles like this. Even your opening line sounds more like you're trolling than actually concerned.
SE is most likely going to ignore this thread even though its an actual issue.
Guess someone else will have to make a thread like this with a more leveled head.

[Dionysius]

I really don't think you're going to get SE attention or anybody attention by making hyperbolic and hysterical titles like this. Even your opening line sounds more like you're trolling than actually concerned.
SE is most likely going to ignore this thread even though its an actual issue.
Guess someone else will have to make a thread like this with a more leveled head.

Which part is trolling? Or you just didn't know how bad this affect other people since it doesn't affect you? You think this is just a handful of people can't resub and they will be gone next week?

[Jojoya]

The difference is, NA player have place in NA to play on their own server, it's not a problem for them if NA doesn't have reason to play in JP and can't speak their language. SEA region doesn't have and the only destination is JP, we "have to" play in JP.

It's sounds like you're confusing which region's game license you have to purchase with what worlds you're allowed to play on.

Chances are that as a SEA player, you have to purchase the JP game license (would have to look at the EULAs to verify which region's license is correct for your country of residence). But once you have your account set up, you can create your character on any world of your choosing as long as it's not Congested or locked to character creation.

As for why so many players are now running into problems, you can thank the scammers that were engaging in massive credit card fraud a couple of years ago. Square Enix was getting hit with so many chargebacks that they had to make several changes, including players no longer being able to gift most items on the cash shop to other players and SE needing to change to a different payment processor that is more rigid with its process to filter out potential fraud before a payment is authorized.

SE isn't happy about potentially losing the business of the players affected but they would be even less happy if they lost the business of the majority of their customers because their banks wouldn't allow them to accept credit card payments at all anymore.

This isn't some scheme to weed out foreigners from the JP data centers. Players with characters in other regions are also being affected by this. It's the fallout from their need to get the credit card fraud problems under control.

At this point, the best thing to do is contact the Support Center as they've requested players do if they are now having payment issues. They want to work with those affected to see if a way can be found so you can continue to play the game. They probably won't respond to you immediately because this is affecting a lot of players and Support is going to have handle each player individually based on their specific situation.

Complaining here in the forum is not going to change things.

Ok I count one person, out of 30 millions registered player. Who else?

Me and thousands of other NA players with NA game licenses have characters on JP worlds. It's nothing out of the ordinary. I also have characters on the OCE and EU data centers as well, all from my sole NA game license.

This isn't WoW, where the region for your game license limits what servers your characters can be on. Which regional FFXIV game license you have to purchase is restricted based on your country of residence for legal purposes but it doesn't limit which worlds you can play on.

[Dionysius]

It's sounds like you're confusing which region's game license you have to purchase with what worlds you're allowed to play on.

Chances are that as a SEA player, you have to purchase the JP game license (would have to look at the EULAs to verify which region's license is correct for your country of residence). But once you have your account set up, you can create your character on any world of your choosing as long as it's not Congested or locked to character creation.

Ok I'll clarify that when I said I "have to" it's related to ping, technically I can play in all regions we all know this, but you can't play comfortably on further servers.

As for why so many players are now running into problems, you can thank the scammers that were engaging in massive credit card fraud a couple of years ago. Square Enix was getting hit with so many chargebacks that they had to make several changes, including players no longer being able to gift most items on the cash shop to other players and SE needing to change to a different payment processor that is more rigid with its process to filter out potential fraud before a payment is authorized.

SE isn't happy about potentially losing the business of the players affected but they would be even less happy if they lost the business of the majority of their customers because their banks wouldn't allow them to accept credit card payments at all anymore.

This isn't some scheme to weed out foreigners from the JP data centers. Players with characters in other regions are also being affected by this. It's the fallout from their need to get the credit card fraud problems under control.

This is the worst defense on Sqex bad practice so far, I bought stuff physically/digitally regularly and not a single merchant have this trash payment system at all, literally zero. If others small merchant/Publisher can do it, why the hell Sqex can't?
At least you tried unlike everyone else.

At this point, the best thing to do is contact the Support Center as they've requested players do if they are now having payment issues. They want to work with those affected to see if a way can be found so you can continue to play the game. They probably won't respond to you immediately because this is affecting a lot of players and Support is going to have handle each player individually based on their specific situation.

I've contacted the Support Center twice, and they replied they're sorry for the inconvenience, good bye!

Complaining here in the forum is not going to change things.

I will keep complaining until they addressed it.

[Dionysius]

Me and thousands of other NA players with NA game licenses have characters on JP worlds. It's nothing out of the ordinary. I also have characters on the OCE and EU data centers as well, all from my sole NA game license.

This isn't WoW, where the region for your game license limits what servers your characters can be on. Which regional FFXIV game license you have to purchase is restricted based on your country of residence for legal purposes but it doesn't limit which worlds you can play on.

Lmao please don't compare some stragglers from NA/EU tourist in JP to the massive size of "native" foreigners in Tonberry/Kujata/Masamune they're trying to stomp. It's as good as non-existent.

[TheOperator3712]

This is ridiculous. As someone that has played a JP game that has tried to remove its foreign player base, I can tell you that this has nothing to do with blocking foreign players. If you want to stop foreigners from playing a game you simply block foreign IPs from connecting. It's an extremely effective tactic that will get all but the most diehard fans. Changing payment processors to a more strict payment processor is probably the least effective way to stop foreigners from playing your game. Especially when you sell game time cards.

[Dionysius]

This is ridiculous. As someone that has played a JP game that has tried to remove its foreign player base, I can tell you that this has nothing to do with blocking foreign players. If you want to stop foreigners from playing a game you simply block foreign IPs from connecting. It's an extremely effective tactic that will get all but the most diehard fans. Changing payment processors to a more strict payment processor is probably the least effective way to stop foreigners from playing your game.

Look, you weren't there when Chinese players coming to Mana in waves of hundreds/thousands and filling "HxD" in PF everywhere on the entire server during EW.
And in single day, Sqex got rid all of them like a magic. These guys working in Sqex are smart people, the thing you said is so amateurish in comparison. So I wouldn't be surprised if this is another preemptive move from them before the next big expansion.

Especially when you sell game time cards.

You're not even reading my post.

[Rehayem]

US player living in the US can't get it done


EU player living in EU struggling with the issue


Another one


Entire thread about it here.

Since I don't know Japanese, I can't really research whether it affects them as well. JP people seem to use twitter the most rather than the forums. It does, however, affect SEA people the most. Apparently FF11 had a similar issue but it took them months to fix.

Best case scenario: SE manages to fix it before DT launch and everyone's happy
Worst case scenario: SE will ignore these issues because JP people aren't affected