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  1. #1
    Player
    RhaesDaenys's Avatar
    Join Date
    Aug 2013
    Posts
    181
    Character
    Eshi Sote
    World
    Balmung
    Main Class
    Gunbreaker Lv 100
    The problem Lieri is the most popular card in NA (aka Visa Debit) is being blocked. How the hell am I going to pay for this game if I can't use my card?
    (2)

  2. #2
    Player
    Reinha's Avatar
    Join Date
    Mar 2015
    Location
    Finland
    Posts
    4,069
    Character
    Reinha Sorrowmoon
    World
    Odin
    Main Class
    Reaper Lv 100
    Quote Originally Posted by RhaesDaenys View Post
    The problem Lieri is the most popular card in NA (aka Visa Debit) is being blocked. How the hell am I going to pay for this game if I can't use my card?
    I successfully bought crysta with my Visa Debit card after the update. Not sure if it makes a difference but I live in Europe and have a European account type.
    (0)

  3. #3
    Player
    RhaesDaenys's Avatar
    Join Date
    Aug 2013
    Posts
    181
    Character
    Eshi Sote
    World
    Balmung
    Main Class
    Gunbreaker Lv 100
    Quote Originally Posted by Reinha View Post
    I successfully bought crysta with my Visa Debit card after the update. Not sure if it makes a difference but I live in Europe and have a European account type.
    After what update? I tried like an hour ago and it didn't work.
    (0)

  4. #4
    Player
    Reinha's Avatar
    Join Date
    Mar 2015
    Location
    Finland
    Posts
    4,069
    Character
    Reinha Sorrowmoon
    World
    Odin
    Main Class
    Reaper Lv 100
    Quote Originally Posted by RhaesDaenys View Post
    After what update? I tried like an hour ago and it didn't work.
    After the payment process change. That means it could have something to do with NA Visa Debit being handled differently compared to EU, or your card having the issue, or your address being mismatched in their system. Have you tried adding a card from someone else in the same household?

    This is awful. People shouldn't have to jump through hoops to pay a subscription. SE needs to look into this.
    (2)
    Last edited by Reinha; 04-30-2024 at 10:07 PM.

  5. #5
    Player
    ToraInATeacup's Avatar
    Join Date
    Jul 2019
    Posts
    1
    Character
    Tora Hoshiyama
    World
    Lich
    Main Class
    Miner Lv 90
    Quote Originally Posted by Reinha View Post
    After the payment process change. That means it could have something to do with NA Visa Debit being handled differently compared to EU, or your card having the issue, or your address being mismatched in their system. Have you tried adding a card from someone else in the same household?

    This is awful. People shouldn't have to jump through hoops to pay a subscription. SE needs to look into this.
    I live in EU and I'm not able to use my Visa debit card either, I had to use Amazon pay which worked instantly (same card).

    My address hasn't been changed since I made my account, and matches my card.

    I guess with a website straight out of 1999 they wanted a payment process to match.
    (2)

  6. #6
    Player
    Reinha's Avatar
    Join Date
    Mar 2015
    Location
    Finland
    Posts
    4,069
    Character
    Reinha Sorrowmoon
    World
    Odin
    Main Class
    Reaper Lv 100
    Quote Originally Posted by ToraInATeacup View Post
    I live in EU and I'm not able to use my Visa debit card either, I had to use Amazon pay which worked instantly (same card).

    My address hasn't been changed since I made my account, and matches my card.

    I guess with a website straight out of 1999 they wanted a payment process to match.
    That's messed up... Especially since their announcement says you're meant to be able to pay with Visa.

    What a broken system they've introduced on top of the idiocy of people not being allowed to change their account's region to match where they currently live.
    (2)