That's actually true of all MMORPGs unless they are completely about PvP, tbh. A lot of people have a degree of anxiety and are reluctant to interact with others until forced to, especially on the internet (why do you think many people use the internet a lot?) You will easily find that among the biggest reasons for not doing high-end raid content, beside time and having a job/family or playing other games, is anxiety. So they just continue playing solo, or with an FC that they are comfortable with. It's just easier to do it alone. No anxiety, no worries, no scheduling, no dealing with other people's mistakes and wipes.
An MMORPG can work by being a solo experience that has social elements alongside it (for example, showing off gear and titles in Limsa Lominsa, houses/venues), so this should at least be the case if it's going to describe itself as something other than a single player game.
Their intention is obviously to solve the problem I described above, by giving people with anxiety the solo experience they desire, knowing that the social elements outside of it (Free Companies, linkshells, /shout, Limsa, eureka, bozja, side content, discord) will have a fair chance of pulling them into a social environment that leads to them doing multiplayer content.It also feels like the game heavily favours the solo players experience.
I really enjoyed Eureka and Bozja for this reason as well and it's why we're getting another Field Operation in Dawntrail.I've met some really cool people in boz because it forces interaction, something which I think this game SORELY lacks, considering its an MMO.
I disagree with you that the game lacks social interaction though. FCs, housing, venues, RP, /shout chat at city states, alliance raid chats, relic FATE farms when they were current in ARR/HW, Eureka/Bozja when they were current, the Firmament when it was current, novice networks, map parties, mount farms, PFs, statics, gold saucer /shout chats, FATE shout chats like Chi and hunt shout chats/spawning/conducting communities. It's really just Endwalker that has had less social interaction than other expansions.
When people don't find social interaction it's just not knowing about these things or not knowing how to find them.
You're just experiencing what it was like in previous expansions prior to Endwalker. This is why people have been unhappy with Endwalker, and why a number of things will involve social interaction again in Dawntrail.Stepping into the southern front instance and seeing people milling about and actually talking about the game has been so, so refreshing.
Overall, I love this part of the game where we can do relatively easy or medium-difficulty content, whether they are FATEs, CEs or Extreme trials, with other players. And it was features like Island Sanctuary being solo and relics being a solo grind that made a big hit on Endwalker's level of social interaction.