FFXIV Fanfest 2023 North America safety/security/disability support issues discussion

[Gortys]

As someone there the Primals part was a mess. I honestly didn't believe they would try to pick up an entire section of chairs with all those people around- ADA or not. And many people wouldn't move too far away because they wanted to be in the front so there were several announcements asking people to move.
I think I saw one person capping the standing area. This one employee was trying to police an entire side which is not reasonable. I don't think people were trying to sneak into the area so much as that employee couldn't be everywhere at once. They should have barricaded that section off and they should have removed the chairs before opening for the day.

As for other complaints? Not getting merch? The tram? Water?
- There was pre-order for merch so not sure why someone would say there wasn't. We were warned that there were a limited amount of items for merch. I asked a few people who complained why they didn't pre-order and it was always because they didn't want to pay shipping. Shipping was high, but understand you are risking getting nothing in this case.

- The tram? Vegas locals in every Discord I am in were really pointing attendees to the tram before FanFest and I felt that was a big mistake. I would try to remind people that there are alternate transportation, but many locals and frequent visitors would insist the tram was very reliable, cheap, and the best thing to take. I don't live there, but the few times I have been to Vegas there has always been some issue with the tram. Plus, >10k people trying to board the same mode of transport at the exact same time every night is going to cause issues. This is common sense. That said, I'm not sure why there were few to no cabs when we got out. The cab companies know we are there, trust me. Maybe this is an issue for LV tourism board or something.

- Water? There was plenty of water that I could see. There were 3 places to get water. The food was the big issue. You can get hydrated through eating certain foods, but only if there is food available. There were multiple food shops in the LVCC and most were closed. Supposedly the CC wasn't allowing food in because they said there were plenty of places to eat inside. There were not.

So while I feel LVCC and SE did some things poorly, I also feel some attendees were inexperienced with this type of event (or travel) coupled with locals and frequent visitors giving advice that wasn't good for large events.