Quote Originally Posted by Kaurhz View Post
This is why devs, producers, etc., should ideally not really directly check social media for feedback, but rather have it relayed from an intermediary or from a community team.

It hits harder generally when it is something you have been responsible for the outcome for, either wholly or partially. Especially when it is not necessarily constructive, but just littered with nonsense, and I don't mean the "I didn't like xyz" kind of feedback.
This 100%. Most people do not handle negativity/criticism well and tend to have a knee-jerk reaction at the trolls rather than see the genuine criticism in the sea of feedback.

Have someone collect the ones that are common and not pedantic and relay that to the team. It's easy to look at the overwhelming feedback and feel down from the bad ones.