Why is everything about FFXIV @$$ backwards

[Sophia]

Cheer up Buttercup

But I do agree with you in regards to SE's customer service it does need to improve

[JakeRoon]

Longinus, every character you create on the user account you that has the CE edition will begin with the CE items in their inventory. So all you have to do is delete your current character slot from the accounts page (which you cant use anyway). Make a new character slot (this is all free due to your free month btw) once that's done , add the item codes to the account page also. Now any character you create on this user account will have the items right in the inventory regardless of how many you create or delete.

You could not add CE items to a Beta character so I have no idea why the SE guys were confused on that.....

The only thing that beta did was save the name,

[KoujiGeki]

you shouldnt even worry about the items lol they are useless the hermes boots only last 30 min and rechardge in a day besides archer gets swiftsong making the shoes usless and Onion helm? lol

[Meleena]

Make a new character

[KiriA500]

@$$

You're allowed to cuss on the internet. It's not like we don't know what you're saying anyway...

Don't worry, we won't tell your Mom.

[Sasagawa]

Appreciate the offers of in game assistance, but I haven't been playing because a) the support page says the issue cant be fixed unless characters are deleted, and b) if they ever get around to attaching my items to the proper account, it seems I would have to delete the character to get them anyhow. I don't know if they will get around to this before my initial month is up and Im so put off by this initial introduction to the game.

Long

All i can say is I had a similar experience

F**ck the items there crap past lvl 15 anyways !!!

So just create a char and get on the game.

[Sasagawa]

You could not add CE items to a Beta character so I have no idea why the SE guys were confused on that.....

The only thing that beta did was save the name,

Tell that to my beta account that stole my items when I accidently put the codes in the wrong place !. I lost the lightning gloves and the onion helm and this was day 1. soooo.

Tbh though it was my own stupidity and tiredness

[Felis]

To get bonus items you need to enter the code in your SE Account page.
Because there is still no mail system ingame, only new created chars get the bonus item.
After you leveled all your classes past level 10 you can sell all your bonus items to a npc.

[Siricosirus]

Honestly? I am a major SE fanboy (which I hate and have no reason to be) but customer service? SE is the single worst customer service I have ever experienced! I got hacked near launch, reported it and SE froze my account for 3 months. 3 months they froze my account to "investigate" (I did chase it up ALOT, like every week) they then gave me my account back and told me "we couldnt finish the investigation, here is a welcome back package" and it contained a few hundred thousand gil and some crystals......

True story

[Raagnar]

I agree cutsomer service isnt the best but this is user error like most. The CE item is only the onion helm and its tied to your account, any character you make after entering the code will have it. The hermes shoes, and the gloves from preordering ff13 on ps3 ARE NOT CE ITEMS. The shoes were from having an active ffxi account when making your ffxiv character and they cant be obtained anymore. If you deleted the character who had them you can never get them back.(not like they are worth having)