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  1. #11
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Nadie View Post
    you're supposed to count starting at the start of the day through the end of that day for a day.
    Says you... that's not how it works for THIS game. As you already put in your first post, it's calendar days. You might not agree with it, but that's how it works here. Your first month will be less than 24 actual hours depending on what time you start. Automatic renewals going forward won't be affected.


    Quote Originally Posted by Nadie View Post
    And what about unplanned maintenance? That happens a lot.
    Well it is unplanned... and still quite infrequent I think. It's literally a few hours at a time, at most.

    It's been this way since 2.0 (2013, longer if you include 1.0 subscriptions) so I can't see it changing.

    If you're this upset about it, sorry, but maybe this isn't the game for you.
    (2)

  2. #12
    Moderator Thukoolo's Avatar
    Join Date
    Aug 2021
    Posts
    315
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience that has occurred when playing Final Fantasy XIV. Unfortunately, the issue you are describing is not a technical issue. I will be moving this thread to "General Discussion".

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (1)

  3. #13
    Player
    Toutatis's Avatar
    Join Date
    Dec 2021
    Posts
    1,017
    Character
    Marshmallow Puff
    World
    Excalibur
    Main Class
    Warrior Lv 82
    Quote Originally Posted by Yukimin View Post
    I just wish they would refund time lost because this game surely has a *lot* of maintenance.
    It has normal maintenance schedules and maintenance is already provided for in your agreement with SE.
    (4)

  4. 05-20-2023 05:43 AM

  5. #14
    Player
    Renalt's Avatar
    Join Date
    Apr 2022
    Location
    Uldah
    Posts
    3,886
    Character
    Renalt El'doran
    World
    Balmung
    Main Class
    Bard Lv 90
    Quote Originally Posted by Thukoolo View Post
    I will be moving this thread to "General Discussion".
    That's a mods way of saying "Oops it took us 9 days to notice your issue. We plan to bury it in no man's land. Please look forward to it."
    (2)

  6. #15
    Player Troxbark's Avatar
    Join Date
    Jan 2022
    Posts
    271
    Character
    Trox Bark
    World
    Midgardsormr
    Main Class
    White Mage Lv 90
    Quote Originally Posted by caffe_macchiato View Post
    Uh, hello Square? You know this is grounds for a class-action lawsuit, right? Just read these forums. Your fans are mad as hell and they're not going to take it anymore.
    You didn't read past the first post and if you're going to quit, can I have your stuff?
    (6)

  7. #16
    Player
    dspguy's Avatar
    Join Date
    Aug 2013
    Posts
    1,667
    Character
    Jain Farstrider
    World
    Leviathan
    Main Class
    Marauder Lv 100
    I've played this game since release and have stayed subscribed for much of that time (but not 100%). I checked my email history (FFXIV Notification Payment Complete). My payments have landed on the same day with little drift: (7th or 8th of the month in recent times). Times I've unsubbed and then resubbed, the day is reset and drifts about 1 day, but pretty much stays within that range (22nd or 23rd) for months.

    I'm not sure what the OP's issue is exactly. I'm not saying they are wrong. I think if they let it run a few months, they'd see they are billed around the same time every month over the long term.
    (0)

  8. #17
    Player
    Boblawblah's Avatar
    Join Date
    May 2022
    Posts
    2,322
    Character
    Shara Dei-ji
    World
    Ultros
    Main Class
    Arcanist Lv 90
    Quote Originally Posted by Troxbark View Post
    You didn't read past the first post and if you're going to quit, can I have your stuff?
    narrator: She didn't quit.
    (1)

  9. #18
    Player Aword3213's Avatar
    Join Date
    Nov 2020
    Posts
    863
    Character
    Eizen Aifread
    World
    Typhon
    Main Class
    Monk Lv 100
    Quote Originally Posted by Boblawblah View Post
    narrator: She didn't quit.
    She still need to stay subbed in order to obtain those heavily-modded eye provoking Mare screenshots few are privy to their existence, and parody the group she get her material from on the forum.
    (3)

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