The thing that irks me about the live letter his that we get told to literally go play other games. I'm sorry, but we pay a sub fee, and you send your developers to go work on other projects, instead of the MMO we pay a sub fee for and expect us to be happy that you've given us a mediocre patch, so that we can "Go play duh zelda, or FFXVI". If this were any other director people would be furious.