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  1. #13
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Nadie View Post
    edit: Original title is based on incorrect information given by chat support. Subs are apparently 30 calendar days, though that's not stated anywhere.
    It's still makes no sense that subscription period information is so obfuscated.
    There's literally nothing wrong here, just your understanding of how the subscription works. Yes your first subscription will likely be short, because it's 30 calendar days, but how much so depending on what time in the day you started. However, subsequent subscriptions (assuming you don't have a subscription break) are always exactly 30 days. I've been subscribed non-stop for nearly 10 years now, they've always given me exactly what I paid for.

    Also your chat support ticket, you say about May 9th being day 29, but it's not. You can literally write it out:

    Day 1: April 10
    Day 2: April 11
    Day 3: April 12
    Day 4: April 13
    Day 5: April 14
    Day 6: April 15
    Day 7: April 16
    Day 8: April 17
    Day 9: April 18
    Day 10: April 19
    Day 11: April 20
    Day 12: April 21
    Day 13: April 22
    Day 14: April 23
    Day 15: April 24
    Day 16: April 25
    Day 17: April 26
    Day 18: April 27
    Day 19: April 28
    Day 20: April 29
    Day 21: April 30
    Day 22: May 1
    Day 23: May 2
    Day 24: May 3
    Day 25: May 4
    Day 26: May 5
    Day 27: May 6
    Day 28: May 7
    Day 29: May 8
    Day 30: May 9

    The same can be done for what chat support said about the next 30 days being 10th May to 8th June.

    Quote Originally Posted by Yukimin View Post
    I just wish they would refund time lost because this game surely has a *lot* of maintenance.
    Sarcasm...? This game only has a few hours planned maintenance every 4 months...
    (9)
    Last edited by worldofneil; 05-11-2023 at 01:20 PM.