Constant Crashing

[Eenkalzet]

Greetings Zarcoft,

I'm very sorry to hear that you've been experiencing crashes while trying to play Final Fantasy XIV: Online. Aside from the "An unexpected error has occurred. Exiting Final Fantasy XIV
2023-03-23_14:16" error message, are there any error messages that appear when the game crashes? I would like to recommend giving these troubleshooting steps a try as they may help with the crashing that you've been experiencing:

- Update/reinstall your graphics card drivers (preferably a clean install)
- Update your Windows OS. Make sure to install any optional updates that you might have available.
- Disable any programs/overlays running in the background
- Disable all other device drivers, leaving the mouse & keyboard as the only devices active.
- Make sure that any anti-virus programs on your PC are either temporarily disabled or has the appropriate exceptions made for Final Fantasy XIV
- Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.

I do hope this helps! Should the issue still persist, feel free to reply back with any additional details and thank you for posting in the FINAL FANTASY XIV Technical Support Forums.

[Drawo]

Greetings Zarcoft,

I'm very sorry to hear that you've been experiencing crashes while trying to play Final Fantasy XIV: Online. Aside from the "An unexpected error has occurred. Exiting Final Fantasy XIV
2023-03-23_14:16" error message, are there any error messages that appear when the game crashes? I would like to recommend giving these troubleshooting steps a try as they may help with the crashing that you've been experiencing:

- Update/reinstall your graphics card drivers (preferably a clean install)
- Update your Windows OS. Make sure to install any optional updates that you might have available.
- Disable any programs/overlays running in the background
- Disable all other device drivers, leaving the mouse & keyboard as the only devices active.
- Make sure that any anti-virus programs on your PC are either temporarily disabled or has the appropriate exceptions made for Final Fantasy XIV
- Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.

I do hope this helps! Should the issue still persist, feel free to reply back with any additional details and thank you for posting in the FINAL FANTASY XIV Technical Support Forums.

Turning off the Disable Fullscreen Optimizations worked for me! Thanks