Player Characters not loading on screen

[Sartori]

Hello

We, meaning myself and others on Balmung have been having the same issue where we can't see each other in game. Some people can see other's but the same people cant' seem them and vice versa.... Its very annoying.

Are you guys going to do something to fix this?

Thanks

[SE_James]

Sartori,

We do apologize for the problems you are experiencing. You may be able to fix the problem using the following methods:

■ Power cycle your internet hardware
Sometimes, resetting the bad data stored in the connectivity device will allow you to connect normally. Turn off the power on the modem, router, hub, etc., wait several minutes, turn the power on again, and check whether or not the problem is fixed.

■ Update firmware for your internet hardware
Some hardware may require firmware updates in order to function properly. Please make sure that your firmware is up to date for all your telecommunication equipment.

* To determine how to update your firmware, please consult the hardware makers. In some cases, performing an update even when you already have the latest version may improve performance.

■ Connect your PC directly to the modem
In order to isolate the possible causes of your issue, try connecting your cable modem directly to your PC, without use of a router or hub, and see if the issue persists.

* The connection type may be changed to broadband. Please ask your provider about which settings to use.

■ Disable or change firewall settings
At your own discretion, you may decide to uninstall or disable any uneccesary background programs. At this time, if you are using security software or firewall software, you can try (at your own risk) adjusting the settings so that “ffxivboot.exe” is allowed to bypass the software, deactivating the software, or uninstalling it.

* How to shut down background programs
Click on the Windows Start Button. In the text box that comes up, type in "msconfig" and then click the "OK" button. The "System Configuration Utility" dialogue box should then be displayed. Click the General tab, and then click "Selective Startup." Uncheck the "Load startup items" checkbox, and then restart your computer. Once your computer has finished restarting, please try logging into FINAL FANTASY XIV again. After conducting this test, please be sure to return your "Load startup items" setting to its original configuration.
- If you are using Microsoft Windows XP Service Pack 2, you will need to go to Windows Firewall and create an exception for Final Fantasy XIV.

・Confirm Internet Connection
Please confirm that no maintenance is being performed and no connectivity problems are being experienced by your internet service provider.

・Confirm Internet Security
Please confirm with your internet service provider that no network security services are being performed by them. Depending on the type of security service being provided, your communication ports may be blocked and regular internet access may be hindered.

[Sartori]

lol you didn't even ready my post, everybody on the server is experiencing this. It isn't my system or my internet connection...Its your server lag!!

[ChokoChti]

same problem, can t see other players in game...

[Patafix]

This issue is already known, it's because of the current limitations of the game engine, which can only show 40 caracters on screen at the same time. This will be fixed in version 2.

[Sartori]

This issue is already known, it's because of the current limitations of the game engine, which can only show 40 caracters on screen at the same time. This will be fixed in version 2.

Oh great, real nice planning for a sever merge SE....

[Raldo]

I'm not sure the severity of your issue, but for me this tends to occur for me when my game freezes for a second. Once it happens, all monsters/NPCs/PCs stop loading, and it's only fixed by returning to the character screen and logging back in.

[Kittkat26]

I've found that if you take a few steps around the area the person should be in and wait for people to load, then take another few steps and wait for that area to load... sometimes you can see each other. This is ridiculous to do in Ul'dah of course, run 2 steps, wait, run 2 steps, wait. Shout "Hey! I can't see you!" Get encouragement from the person, "I'm right here!" keep trying until the game crashes from sheer server fatigue of the masses of people in Ul'dah or until you return to a place that has less lag... anywhere besides Ul'dah.

Another fun strategy is to meet people at aetheryte crystals outside of the city and just keep an eye on each other when you enter Lag'dah... oops... Ul'dah.

I also look forward to 2.0.