I wouldn't mind if they tried to focus more on immersion, especially with the graphical updates coming up. The story does a good job at making me invested in the world, but then I'm in that world, and a lot of "hubs" are five shacks, only one of which has any interior, and the borders of the zone are entirely cordoned off, as well as any pit or bump in the road.
I love FFXIV, but that part is undoubtedly one of its flaws in my mind, and I want to hope that they'll work on it one day. But I digress.