Quote Originally Posted by JamieRose View Post
I really don't know where to turn regarding this.

I received a warning against my account for "Offensive Language" but Squeenix did not denote when and where, did not give me access to chat logs and did not even say what I said that was so offensive. So Squeenix is allowed to take action against my account with no evidence of wrong doing at all?

I only bring this here because talking with support is getting me nowhere. I'm being sent ridiculous form letter responses which do nothing to address my concerns and talk down to me like I'm a child and not a paying customer who's account is being threatened without cause. I can't understand what the purpose of this circular action where Squeenix says I violated their terms of service, refuses to say how and then when I ask for appeal, get a response that looks almost 99% similar to the useless response they just sent me.

I'm not sure if I should post the emails here or what, but I would think that the very minimum that they would want to tell me what the issue is so that I can correct the behavior. I'm getting the feeling here that they just don't care and someone is swinging their banhammer for fun. Problem is, I don't like having my account threatened.
If you use bad language in general in public, then they just need to point it out that you need to act more civil, there is no more to it than that, and if it is a general thing that you need to say the f word or s word or whatver foul language as a general thing, then the problem remain with you, read the Terms of Service is a good start, and try and better yourself.