Hello Guys!
RMT is a very serious matter and we are sorry that it continues to plague our game. What we would like for you to do is take advantage of our Special Task Force reporting process. The Special Task Force was developed solely to investigate Real Money Trading and Third Party Program use. While the GM team is happy to take your reports via the /helpdesk system, the Special Task Force reporting feature also gives you control over who you report and when.
To place reports, simply go to our Support Center, click on FINAL FANTASY XIV and then the Contact button. Our Support Center is located at http://support.na.square-enix.com
Just to remind everyone, our Special Task Force does regular bannings for the purchase of Gil through these sites. In addition, many of these sites have key loggers and you run the risk of having your accounts compromised. Please take caution when venturing to these sites.
I will be closing this thread so please be sure to use the Link provided to report any suspected RMTs.
Thank you!
-Senior Game Master Jhanaka
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Isnt it nice of the mods to lock a thread so that cant get any real feedback on what they have to say
EDIT: which is really what this thread is about. Seriously instead of locking a thread with a stock letter answer why not answer players questions. If you did so there would not be 100 of these threads flying around. You would think after seeing this thread 1000 times you would tell us something more and not just disregard player concerns. Isnt that what the forums are for anyway?
Unfortunately I have used your "special task force" to report rmt on multiple occasions and these same rmt are at the same spot for hrs a day every day and nothing is ever done. So unless you want to tell us EXACTLY what info you want other than names, locations, websites, times, etc your so-called task force is flawed and we will continue to believe you think its no big deal BECAUSE nothing is ever done that we can see. I can understand investigations but some of these guys have been around for over a year.
And GMs are NOT happy to take your reports. You contact a GM for any suspicious activity or otherwise they just tell you to go report on the website. I have even contacted a GM about a pt who was training mobs to mpk us so they could have sole claim over a coffer and was told to refer to the website. (btw we were in the camp first and it was an exp pt, the coffer was just a bonus but they didnt care if we said the nm was thiers)