Average wait time: Less than 5m.

[Claustrum]

30 minutes later:
Average wait time: 25m.

Withdraw.
Register again.

Average wait time: Less than 5m.

30 minutes later:
Average wait time: 25m.

Withdraw.
Register again.

Average wait time: Less than 5m.



repeat. repeat. repeat. Why does the average wait time never reflect the people who waited for hours, then decided to go to sleep instead?

Edit: I'm requesting a change to the matchmaking system in the game so timers better reflect how long it will take to actually find a group. I'm not requesting an explanation to how matchmaking works. Sorry if I was unclear about this originally

[Nanne]

Average wait time only shows the time of the person who has been longest in the queue and if you are alone in the queue then you will make it climb to 30 minutes. Average time of 5 minutes means that its very alive or that literally no one is in queue

[Iscah]

Average wait time only shows the time of the person who has been longest in the queue and if you are alone in the queue then you will make it climb to 30 minutes. Average time of 5 minutes means that its very alive or that literally no one is in queue

This. It doesn't seem to actually be an average at all.

If you're the only person in the queue, it will feed your own queue time back to you, updated at three-minute intervals.

It may keep a genuine average if there are multiple people completing the queue and getting into the duty, but if so then the calculation falls over when the traffic flow ceases.

[Claustrum]

Average wait time only shows the time of the person who has been longest in the queue and if you are alone in the queue then you will make it climb to 30 minutes. Average time of 5 minutes means that its very alive or that literally no one is in queue

...wut? Average wait time only shows the time of the person who has been longest in the que[ue]SP?

[Claustrum]

This. It doesn't seem to actually be an average at all.

If you're the only person in the queue, it will feed your own queue time back to you, updated at three-minute intervals.

It may keep a genuine average if there are multiple people completing the queue and getting into the duty, but if so then the calculation falls over when the traffic flow ceases.

So what purpose does this estimated wait time serve if it says I'll have to wait less than 5 minutes on average, but it actually takes longer than 8 hours?

[Iscah]

So what purpose does this estimated wait time serve if it says I'll have to wait less than 5 minutes on average, but it actually takes longer than 8 hours?

It isn't serving its purpose in that case. It is temporarily broken due to lack of data. The calculation doesn't seem to be designed for the scenario where less than one instance-worth of players have successfully queued in whatever span of time it keeps track of.

Knowing it does that makes the difference between it being "broken because it's broken" and broken in specific circumstances. It works well for things like roulettes or busy duties, not so much for low traffic areas.

I assume it was designed in the early days of the game where people were less spread out, or (as with many things in this game) they simply failed to consider the possibility that people might not run it constantly.


To be clear, I'm not making excuses for how it functions, just explaining why I think you are getting those results from it.

[Claustrum]

It isn't serving its purpose in that case. The calculation doesn't seem to be designed for the scenario where less than one instance-worth of players have successfully queued in whatever span of time it keeps track of.

OK!

So why does the game tell me it'll take me less than 5 minutes to find a group to do an activity, yet it takes more than 8 hours to find that group?

[Iscah]

OK!

So why does the game tell me it'll take me less than 5 minutes to find a group to do an activity, yet it takes more than 8 hours to find that group?

You may not have seen my longer edited post above.

Basically it is broken, but predictably broken in some circumstances, while working correctly in others.

I am not justifying this, only observing it.

[Claustrum]

You may not have seen my longer edited post above.

Basically it is broken, but predictably broken in some circumstances, while working correctly in others.

I am not justifying this, only observing it.

But you're defending the current system which gives average wait times which don't reflect the actual wait times of players. It kinda sounds like you're justifying it.

[Iscah]

But you're defending the current system which gives average wait times which don't reflect the actual wait times of players. It kinda sounds like you're justifying it.

Which part of what I've written is defending it, rather than simply explaining how it currently works (or fails to work)?

If they want to fix it, great.