Quote Originally Posted by KremlinKOA View Post

Corporations DO make major mistakes.
Square Enix made a few recently, that cost them money.

They badly underestimated the potential sales of Endwalker and had to stop selling the game while trying to upgrade the servers.
They let a major code bug through the QA tests and caused the first Housing Auction to be a disaster.
I can mention a few, minor, story flow errors in Endwalker that have left many streamers emotionally uninvested in *Spoiler Redacted*.

This is, IMHO, another such error. The anger here is a symptom of that mistake.
It's not looking like an error on their part, but a problem that picked up back in September when they originally announced they were suspending gifting. There was that huge breach elsewhere and a bunch of accounts managed to get compromised, which made more resources available for RMT. A lot of those accounts had saved payment info and you know what happens with that. There's plenty of user fault in this, especially with the people engaging in these transactions thinking they were safe.