This is very good feedback, and if anyone's bothered to play any other MMO in the past year they'd realize the new player experience here is STILL really bad and is the largest firewall for new players getting into an MMO to this day. I'm embarrassed at how very little Yoshi/SE has done to crunch this experience, and at how out of control things have gotten. Yoshi has done a tremendous job of rowing existing players out into an ocean with very little visibility to the shore.
What you're typically going to find on these forums are players that have played through the expansions over a long period of time and don't understand that the barrier to entry is a 400 hour minimum visual novel. When a new expansion releases most people binge it for 3-6 days and then the post-MSQ story over a much longer period of time in small chunks. The players that somehow manage to actually play through the FULL MSQ within a month are either lying about skipping massive amounts of dialog, or are just completely deranged. They forget that actual casual play is 1-2 hours a day if you have any form of life, which means anyone trying to get to the MMO side through the MSQ with this amount of time can't play with their friends for nearly a year unless they do a full story skip.
I've been playing since 1.0, and have seen our MMO side of FFXIV slowly taken over by rabid Visual Novel MSQ worshippers that call the game an 'RPGMMO', when the MSQ is neither an RPG or an MMO, but a visual novel with a few linear dungeons sprinkled in and no coop interaction otherwise. I was able to make the excuse at the beginning of Stormblood that the visual novel side wasn't too bad and you'd be busy for a casual month, but it's gotten to an extreme point where it's actually impossible to invite friends to join the MMO side. We've been held hostage by our own MMO slowly boiling us.
A lot of people skip dialog, and the rule of thumb is to skip until there's voice acting. But if you're a new player and you want to play the MMO, my honest advice is to watch a youtube series on the MSQ and then just story-skip. It's a great story 10% of the time, but so are the other FF games and they're not 400 hours.
Whatever Yoshi is planning for 7.0 - If it's an actual new story with a new entry (I have some serious doubts), then this should have been done in 4.0. Our recent boom of a playerbase is not exemplary of our MSQ - WoW players didn't join because they heard of a new Visual Novel called FFXIV, they joined because they were upset at WoW and thought we'd have better MMO systems, well we don't. We have a ton of problems that need to be addressed with a significant amount of people pushing them under the rug with a wide grin and a welcome sign.
Do the MSQ if you want the Single Player experience.
Skip the MSQ if you want the MMO experience. (You can always go back through NG+)