Extreme levels of lag after 6.25 update

[Reinhardt_Azureheim]

Chances could be that the nodes your ISP routes you over to the game server coincidentically happen to be overloaded, which can cause massive packet loss and / or very high ping.

It is also important to note that consistent high ping IS NOT automatically your game doing weird stuttering, that is jitter - as in spikes of ping causing packet loss.

So unless you test your connection to the datacenter via Command Prompt using "tracert <IP of server>" or some program to scan your packet loss, you won't know where on your route you are being hit. It might not even be the FFXIV servers at all.

Source: I work in IT and this is how I win my bread.

Addendum:
https://is.xivup.com/adv
Here a list of FFXIV server IPs, including lobby servers.

[Ciri-Fiona]

Chances could be that the nodes your ISP routes you over to the game server coincidentically happen to be overloaded, which can cause massive packet loss and / or very high ping.

It is also important to note that consistent high ping IS NOT automatically your game doing weird stuttering, that is jitter - as in spikes of ping causing packet loss.

So unless you test your connection to the datacenter via Command Prompt using "tracert <IP of server>" or some program to scan your packet loss, you won't know where on your route you are being hit. It might not even be the FFXIV servers at all.

Source: I work in IT and this is how I win my bread.

Addendum:
https://is.xivup.com/adv
Here a list of FFXIV server IPs, including lobby servers.

I'm not IT, but why my ping on overwatch 2 EU > 60ms and FFXIV EU > 500ms ?!

[Kyuuu]

Having the same here for the last 12 hours, also Light servers.

Seems like an issue with one of the servers that are responsible for routing the connection to SE:



Using a german VPN uses a different twelve99.net routing where i get normal pings.
Seems like some servers that are used to route connections to SE are underperforming (twelve99/telia).

Spoke to my ISP as well which confirmed the same :/

[Reinhardt_Azureheim]

Having the same here for the last 12 hours, also Light servers.

Seems like an issue with one of the servers that are responsible for routing the connection to SE:



Using a german VPN uses a different twelve99.net routing where i get normal pings.
Seems like some servers that are used to route connections to SE are underperforming (twelve99/telia).

Spoke to my ISP as well which confirmed the same :/

Basically my past issues in a nutshell and a perfect example to my previous post.

Die Telekom grüßt.

[Sigmared]

Experiencing extreme lag as well since the 6.25 patch was released. Constantly at 500-600 ms. I hope someone from SE is looking into this because the game is now really unplayable.

[LambdaTheos]

Im in EU chaos and I have the exact same issue, Ping the datacenter give me ~500ms, my friends on discord usually have ~30ms only.

The game is unplayble, too much lag, I often get disconnected or cannot talk to a npc.

Im in France, my ISP is bouygue telecom, maybe other bouygue subscribers have the same issue ?

[Viperine]

Same problem here, everything was fine 13h ago, when I log on this morning, 550+ms with packet loss on both EU servers, tried to ping the Japan/Aus/US servers and had a stable 180-230 ms depending the server.

Tried the tracert command too, I can see several nodes where it fails to contact the host, and then high ping on the few last ones, so... should we expect SE to fix it since it happened just today because of a patch or do we have to do something on our side ?

@LambdaTheos (bouygues too)

[hisXLNC]

same here, game is unplayable. i hope they fix it soon

[Reinhardt_Azureheim]

I'm not IT, but why my ping on overwatch 2 EU > 60ms and FFXIV EU > 500ms ?!

Because of how your ISP routes you and how the route is likely affected.

Example from personal experience:

FFXIV routing (simplified):
1.) home (germany)
2.) isp location
3.) nodes germany
4.) nodes in sweden
5.) nodes germany
6.) Light Datacenter (germany)

Overwatch Routing:
1.) home (germany)
2.) isp location
3.) nodes germany (don't know how many)
4.) OW servers probably also in germany

Now, while routing between countries isn't an automatic problem, in my case with the swedish ports provided by Telia/Twelve99 I had massive hiccups to the point where I decided to get a VPN to stabelize my connection by rerouting my traffic to be within germany only. For such reason, I never had issues with OW(2) because the nodes chosen by the ISP to connect me to the game are stable and also within my country.

It is really a case-by-case process.