TCharacter Screen after Fantasia.

Used a Fantasia. Had no option to customize anmd the side of screen like normal( so wasted a purchased fantasia) Side button wouldnt let me click to customize my character. So i had to click to be able to log into my character. i didnt get to customize anything and it used a Au Ra random template.

Please look into this as Fantasia isnt cheap when converted to AUD so i value one when i use it.

I was told to come here by a in game GM and to repost here again.

Note- This happened in a TITLE screen so i cannot provide most of the information needed for the template


Date & Time: 13/10/2022
Frequency: Once
World name: Ravana (OCE)
Character name: Celestial Moon
Retainer name: NA
NPC name: NA
Monster name:NA
Class/Level: NA
Party or solo: NA
In-game time: Approx 6pm AEST (Victoria)
Area and coordinates: NA
Housing: NA
Steps:NA


Connection Specs
- Type of internet connection/provider: Optus
- Modem maker/model number: Unknown


Browser Information
- Name and version of the browser currently in-use: Chrome (Current as of 13.10/2022)
- Internet Explorer Version: NA