Healer is really in bad situation.
When lack of DPS, people blame healer; when lack of heal, people also blame healer.
People never appreciate hard work that healer did. I need to admit a lot of people play healer just because is easy and can get carry.
But guess what, when SE make healing harder, good healer love it, bad healer run away, eventually healer drought cuz everyone blame healer for everything. Just like P5S-P8S and also E4S.
Of course, improving healer system is what SE need to do. But, on the other end, everyone in FF14 community especially tank and DPS player should also help healer by using mitigations and appreciate healers for doing both healing and DPSing at the same time, and improve PF raiding culture, since healing is not just healers job in this game.