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  1. #1
    Player
    Dolamite's Avatar
    Join Date
    Sep 2013
    Posts
    31
    Character
    Dolamite Rocks
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 80

    Friends Account gotten stolen.

    My friend got his account stolen and it got attached to an authenticator. So now he can't reset his password. I have sent a GM in game message and he has started a support ticket but won't be able to do anything until Monday (support is only M-F). Can a GM put his char in jail until this is resolved? He has tons of gil and hard to get items. He clicked on a phishing site that looked like the forums.
    (0)

  2. #2
    Player
    MiniTofu's Avatar
    Join Date
    Sep 2014
    Location
    Mare
    Posts
    535
    Character
    Mito Mito
    World
    Mateus
    Main Class
    Summoner Lv 90
    You got to wait for support ticket to get it resolved.



    Don't ever visit random links from strangers next time. 99% is phishing, check website URL or use 1Password, LastPass, etc. These apps can check real site or not, fake site will not autofill.
    (2)

  3. 09-04-2022 01:58 PM

  4. #3
    Player
    Dolamite's Avatar
    Join Date
    Sep 2013
    Posts
    31
    Character
    Dolamite Rocks
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 80
    Quote Originally Posted by MiniTofu View Post
    You got to wait for support ticket to get it resolved.



    Don't ever visit random links from strangers next time. 99% is phishing, check website URL or use 1Password, LastPass, etc. These apps can check real site or not, fake site will not autofill.
    He has learned his lesson. He usually is skeptical of stuff like this but just didn't really pay attention to it this time. His account has been logged off for some time now about 2 hours since it was stolen. I reported to a GM, so I hope it was jailed or temp banned through SE's log-in location tracker. We were about to play and poof his account was gone.
    (1)

  5. #4
    Player
    Dolamite's Avatar
    Join Date
    Sep 2013
    Posts
    31
    Character
    Dolamite Rocks
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 80
    He has since called his bank and stopped his subscription and banned any square enix payments from going through. Won't hear anything back from se until.
    (0)

  6. #5
    Player
    Dolamite's Avatar
    Join Date
    Sep 2013
    Posts
    31
    Character
    Dolamite Rocks
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 80
    He got his account back but it is still suspended from being compromised. They found who took it but wont reveal if there are any items or gil if any has been removed. He wont know until it is unbanned.
    (0)

  7. #6
    Player
    Rayne6665's Avatar
    Join Date
    Jan 2021
    Posts
    411
    Character
    Wolfy Celestia
    World
    Leviathan
    Main Class
    Summoner Lv 100
    A lot of people fell for the scam in this game. Not just him. Well thats good he learned his lesson. Even i know the link was a fake when i first got a tell from a scammer on a compromised account thinking i would fall for it.

    To people out there with gullible brains, think smart . Dont click on any fake links that leads to gil giveaways =)
    (1)

  8. #7
    Player
    Dolamite's Avatar
    Join Date
    Sep 2013
    Posts
    31
    Character
    Dolamite Rocks
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 80
    Quote Originally Posted by Rayne6665 View Post
    A lot of people fell for the scam in this game. Not just him. Well thats good he learned his lesson. Even i know the link was a fake when i first got a tell from a scammer on a compromised account thinking i would fall for it.

    To people out there with gullible brains, think smart . Dont click on any fake links that leads to gil giveaways =)
    Yeah he's Kinda bumbed out about not playing for a few days to a few weeks if his gil is missing. But atleast the scammer doesn't have his account anymore.
    (0)

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