Sudden Lag & Packet Loss

[SerenityAbyss]

Of course, Frontier says, "it is not our problem," although the routing/nodes Frontier and/or Square Enix are using are the culprits with obvious evidence. Whatever the patch did broke something because it was never like this before, so they cannot just sit there and say it is on us (restore game data, settings, reinstalling aside).
Maybe if the call was from the corporation of Square Enix, they wouldn't dismiss these concerned calls and do their job to reach out and figure out what is going on. It seems like Frontier is just turning the other way until SE hopefully does something about it...

If maybe we submit enough reports and keep posting, it might catch an eye for someone to look into it or make someone higher up aware of it. I am missing the game

[sr7olsniper]

Of course, Frontier says, "it is not our problem," although the routing/nodes Frontier and/or Square Enix are using are the culprits with obvious evidence. Whatever the patch did broke something because it was never like this before, so they cannot just sit there and say it is on us (restore game data, settings, reinstalling aside).
Maybe if the call was from the corporation of Square Enix, they wouldn't dismiss these concerned calls and do their job to reach out and figure out what is going on. It seems like Frontier is just turning the other way until SE hopefully does something about it...

If maybe we submit enough reports and keep posting, it might catch an eye for someone to look into it or make someone higher up aware of it. I am missing the game

The thing is that its not only with SE. Try to do a tracert to any other game server and you will get packet loss. It is definitely something to do with the nodes Frontier is using to forward during peak hours and it just so happen to coincide with the 6.2 patch.

[Vilhem]

Just want to add my name to the list. Also in SoCal and on Frontier. The lag is worst during peak NA times, very much unplayable (and my main is MCH T_T) My workaround for now is using a VPN.

[sr7olsniper]

Last update, but my gf randomly whipped out a "restore your character setting and general settings from the login screen" and it 100% is working right now. I hope this helps, and I also hope you've backed up recently cause I have so much crap to fix, HUD, gearsets, etc lol.

have you had any more issues? Because it is definitely not only XIV at this point.

[OMGWTFBBQchicken]

Yeah I checked by doing Tracerts to multiple MMO servers. They all came up with packet loss. Even youtube was buffering and lagging on loading thumbnails. This is 100% a Frontier Issue but like always their technical support has no clue what to do or how to even troubleshoot besides "reset router/modem".

Don't forget to plug in the power to your modem!

[SerenityAbyss]

The thing is that its not only with SE. Try to do a tracert to any other game server and you will get packet loss. It is definitely something to do with the nodes Frontier is using to forward during peak hours and it just so happen to coincide with the 6.2 patch.

If that is the case, someone is going to have to pester Frontier to do some work to prove it isn't on their end and give them a hard time. I am not sure, but if it just happens to coincide with the new patch, it was shittly timed and will make a lot of people very upset.
Square Enix probably also did break something, though, that makes the game near damn unplayable. It would not be the first time, obviously, so I guess it shouldn't be too surprising now and that we will have to wait for a fix for it...

[Sabasco]

I have a ticket into the Networking team. Supposedly they will be checking the Server Routing/Nodes remotely on their side.

[Miziere]

Reporting packet loss starting around 4 PM PST now. I guess it makes sense since peak time's earlier on weekends.

[sr7olsniper]

Reporting packet loss starting around 4 PM PST now. I guess it makes sense since peak time's earlier on weekends.

yeah its definitely Frontier.

[SerenityAbyss]

I have a ticket into the Networking team. Supposedly they will be checking the Server Routing/Nodes remotely on their side.

Definitely want to know if they say anything about this.