There has not been a single major patch without a critical issue since Endwalker.

[Akiudo]

WoW seemed to go that way, among other reasons, because the developers were attacked whatever they did, so they stopped listening altogether and became defensive. That is what we don't want and to avoid it we need to praise them sometimes and to be polite when we do complain.

i would argue that one of wows biggest problems actually was trying to find "forever content" , they knew they could never produce content faster than people would consume it (something which the ff forums proof pretty much every single day) so they opted for turning the gear grind eternal which made pretty much no one happy.

now i'll admit that ff does have shortcomings with making content last, there are several things i believe could be handled better in that regard, but considering in here you are a "white knight" if you say people are free to state their opinion but should do so in a respectfull tone and at least try to look at the bigger picture (instead of just homing in on what they personally believe to be the most important issue(s) without any regard for the possibility that in the grand scheme of things they might be wrong on that, or that the thing they have issue with indeed is "more important" than something else that gets worked on but would also take 5 times as long to fix) it's no wonder the devs are so silent.

[Jeeqbit]

i would argue that one of wows biggest problems actually was trying to find "forever content" , they knew they could never produce content faster than people would consume it (something which the ff forums proof pretty much every single day) so they opted for turning the gear grind eternal which made pretty much no one happy.

now i'll admit that ff does have shortcomings with making content last

Yoshi-P understands MMOs so he puts mount grinds into content. It feels that you only have to do the content once if you are a casual player, but if you are a completionist the mount farms turn it into forever content. There might be better ways to do it, but making it work for both casual and hardcore players at the same time is an achievement, compared with the WoW approach of making it required even for a casual player.

[Deveryn]

Yoshi-P understands MMOs so he puts mount grinds into content. It feels that you only have to do the content once if you are a casual player, but if you are a completionist the mount farms turn it into forever content. There might be better ways to do it, but making it work for both casual and hardcore players at the same time is an achievement, compared with the WoW approach of making it required even for a casual player.

Let's not forget things like relics and tomestone events, keeping everything relevant.