Quote Originally Posted by Jeeqbit View Post
If you look beyond the company, there are developers with real emotions. People can be critical, but they should word it politely. Why would developers want to continue listening to us or even working for SE if their customers are always rude to them and attack them on a personal level?

It's possible to word criticism politely and respectfully. It got bad enough that Yoshi-P had to bring it up recently. He had to reconsider whether to force developers to read things that were making them unhappy.

Why would they want to continue working for SE if they are attacked for everything whatever decision they make? They need praise sometimes, but if you look on these forums, they never really get it.

Nor is it a nice relationship to be in where you "say MeAn WoRdS" and are not "super nice and polite". The relationship goes both ways.
If I messed up like they did I'd be out of a job real quick. You act like they dont earn a salary/benefits. Is a complaint not worth twice a complement anymore? More to the point, why is the relationship between us and the devs presented as a personal one when it's actually a business arrangement? There arent supposed to be emotional responses from the businesses side, that's just plain unprofessional. Maybe the stifling work culture in japan means they have thinner skin than us in the west, who knows. All I know is that it isnt our responsibility to cater our responses for the sake of someones emotions we're never gonna meet. They either take the feedback and act on it, or they ignore it and create more feedback. And it seems they routinely choose the latter. The ToS is so heavyhanded, this is a problem they themselves have partially created. I've never seen a fanbase so on edge and passive aggressive, and there's a reason for that. (Hint, it's nothing to do with the fans).

There was another mmo a decade ago, where the forums were a constant back and forth between "white knights" and "complainers" and very little feedback was looked upon. That was wow. Now look at wow. Not exactly in a good way is it? I apologise for not wanting to see XIV go the same way