Because nothing says "fond," "fun," and "nostalgic," like sitting in Whitegate for hours waiting for a party to happen, only to get 7/8 and have the party disband because the tank went afk.
Because nothing says "amazing," like trying to do old content to progress the MAIN STORY that no existing player wants to do over.
Because nothing says "fantastic," like farming for six hours to afford gil to buy ammunition for your Corsair.
Because nothing says "engaging," like sitting in the same spot in Qufim leveling for hours of hours of mindless grind.
I could go on, but I think you get the picture.
Stop white knighting XI and its "inconveniences," which were more like fortresses of agony and masochism.
Since this person worked on Star Wars Galaxies, I can only imagine his idea of "inconveniences" is vastly different from what you (coming from XI) have.
I never felt incapable of doing anything in Star Wars Galaxies (pre NGE game ruining update.) SWG clearly balanced "gameplay" inconveniences appropriately, whereas XI just had inconvenience over inconvenience over inconvenience over a massive inconceivable system. There were plenty of times in XI where I just flat gave up and rage closed the client because I didn't want to deal with the stupidity of the game and it's "inconveniences."
XIV should look to XI for one thing: what not to become.
There should be barriers of skill. Not barriers of tedium, monotony, and TIME.