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  1. #1
    Player
    Lieri's Avatar
    Join Date
    Apr 2021
    Posts
    347
    Character
    Valesti Nibelung
    World
    Tonberry
    Main Class
    White Mage Lv 90

    SE never refunded my $1 charges

    I've paid a total of $3 for pre-authorization charges and they never returned it back. Why do they do me like this? SE please. You have billions.
    (1)

  2. #2
    Player
    Shibi's Avatar
    Join Date
    Aug 2013
    Posts
    2,756
    Character
    Lala Felon
    World
    Zurvan
    Main Class
    Gunbreaker Lv 80
    Quote Originally Posted by Lieri View Post
    I've paid a total of $3 for pre-authorization charges and they never returned it back. Why do they do me like this? SE please. You have billions.
    This is how credit cards authorisations work:

    It's just a test the card details are valid, the money isn't taken by SE. The bank holds on to it and returns it automatically after 7 to 21 days (depends on your bank).
    (3)
    やはり、お前は……笑顔が……イイ

  3. #3
    Player
    Jeeqbit's Avatar
    Join Date
    Mar 2016
    Posts
    8,335
    Character
    Oscarlet Oirellain
    World
    Jenova
    Main Class
    Paladin Lv 100
    How long has it been? It happens to see if you have enough money in the account and is returned right away if you don't have enough. It takes several days to appear in your account again though.
    (1)
    In other news, there is no technical debt from 1.0.
    "We don't have ... a technological issue that was carried over from 1.0, because ARR was meant to kind of discard what we had from 1.0 and rebuild it from the engine."
    https://youtu.be/ge32wNPaJKk?t=560

    Quote Originally Posted by Jeeqbit View Post
    Want to know why new content will never last more than 20 minutes? Full breakdown:

  4. #4
    Player
    Lieri's Avatar
    Join Date
    Apr 2021
    Posts
    347
    Character
    Valesti Nibelung
    World
    Tonberry
    Main Class
    White Mage Lv 90
    Quote Originally Posted by Shibi View Post
    This is how credit cards authorisations work:

    It's just a test the card details are valid, the money isn't taken by SE. The bank holds on to it and returns it automatically after 7 to 21 days (depends on your bank).
    Quote Originally Posted by Jeeqbit View Post
    How long has it been? It happens to see if you have enough money in the account and is returned right away if you don't have enough. It takes several days to appear in your account again though.
    Its been about 2 months now for the $2. I recently had another $1 preauth. I dont think I will ever get those back. Which is okay but I didnt want to pay extra for my sub. At this point GT cards are cheaper for me.
    (0)

  5. #5
    Player
    Shibi's Avatar
    Join Date
    Aug 2013
    Posts
    2,756
    Character
    Lala Felon
    World
    Zurvan
    Main Class
    Gunbreaker Lv 80
    Quote Originally Posted by Lieri View Post
    Its been about 2 months now for the $2.
    Then you should most certainly talk to your bank.

    One thing with expired authorisations though is because they are not real charges, they should drop off your statement once refunded by the bank, so if it's not been refunded it should still be on your latest statement.
    (1)
    やはり、お前は……笑顔が……イイ