1 month since a Community Manager has posted anything

[Shougun]

Title feels like a song... lol:
It's been one month since you talked to me
Checked in on me and said. "I'm listening"

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I can see a lot of negatives to talking to people too much, and that might be why, but yet still it would be nice to feel a bit more interactions somehow.

By negatives I mean the sort of lose lose, hostage situations.

• They say they got the feedback, now everyone is wondering why they haven't done what the thread said (to which they never agreed).
  
• They give a nice detailed response to why they disagree or think for the greater whole it's not a good move, to which everyone roasts them for.
  
• They give a not well detailed response, roast.
  
• They respond to most threads but not yours, roast.
  
• They said they'll do something but for some reason they haven't been able to yet, jail.
  
• They give a reason why there is a delay, more jail.
  
• They actually agree and will try to implement a feature, idea, request, etc- and it isn't done exactly like the person wanted. The biggest gaol.

A lot of roasting and jail lol, and probably all of it feels a bit stressful (classic customer service vibes).

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Alternatively instead they just work on compiling feedback, making community events, etc. Probably for a lot of employees this situation is nicer. Still would be nice to have more interactions. But I'm not sure how you could ensure it was going to be a net positive for everyone.


Perhaps if we all wear subligars we can coax the old forum user out. Line the path with posts that need urgently translated for us. lol.
Reinheart do you need to see me in my underwear, is this how this works?