Good morning, thank you for the post YarrikVII.

I understand you mentioned the issue has been ongoing and I do apologize for that once again. We ask that you try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Then, disable everything under this tab and restart the PC. Additionally, please be sure to have the Operating System and Internet Explorer most up to date as well. Additionally, can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display'. Lastly, are you able to access other characters?

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