Off Topic Discussion Megathread

[SturmChurro]

Got off the phone with my internet provider AGAIN. I am so sick and tired of this. Like, oh my God.. Luckily I hadn't started doing PvP again yet, otherwise I'd have dced from that most definitely. A tech is scheduled to come out on Monday. Guaranteed nothing is going to come out of this next visit. I wonder what they will try and replace this time.

Lost connection again as I am writing this. You can't make this up.

This is a copy and paste. I typed this out about 10 minutes ago.

[Vahlnir]

Got off the phone with my internet provider AGAIN. I am so sick and tired of this. Like, oh my God.. Luckily I hadn't started doing PvP again yet, otherwise I'd have dced from that most definitely. A tech is scheduled to come out on Monday. Guaranteed nothing is going to come out of this next visit. I wonder what they will try and replace this time.

Lost connection again as I am writing this. You can't make this up.

This is a copy and paste. I typed this out about 10 minutes ago.

If your provider is anything like mine, just threaten to cancel your service and they usually come running, though begrudgingly. They don't listen to anything less, sadly. Still, it gets them where they need to go quicker. I hate being that guy, but...when customer service is as bad as what I have to deal with, sometimes you have to go to extremes.

[SturmChurro]

If your provider is anything like mine, just threaten to cancel your service and they usually come running, though begrudgingly. They don't listen to anything less, sadly. Still, it gets them where they need to go quicker. I hate being that guy, but...when customer service is as bad as what I have to deal with, sometimes you have to go to extremes.

Yeah, I've done that, but there aren't really any other providers out here. They used to overcharge though. They actually hang up on me sometimes when I call them, had a service rep literally say as soon as he picked up he was hanging up one time. It's absolutely ridiculous. It's Windstream (Kinetic) by the way.

Oh wow. It's disconnected again as I am typing this. I guess I just can't use the internet tonight.

[Vahlnir]

Oh wow. It's disconnected again as I am typing this. I guess I just can't use the internet tonight.

They heard you talking crap about them. lol That is unfortunate though. Hopefully they get it sorted out this time.

[MilkieTea]

If your provider is anything like mine, just threaten to cancel your service and they usually come running, though begrudgingly. They don't listen to anything less, sadly. Still, it gets them where they need to go quicker. I hate being that guy, but...when customer service is as bad as what I have to deal with, sometimes you have to go to extremes.

The unfortunate thing is when ISPs hold a monopoly or "essentially" a monopoly, you can't threaten to leave I've got Spectrum, which is already absolute crap, but they rarely fix anything here because their only "competition" is a small ISP with the highest speed being 10 Mbps Dial-up.

[Vahlnir]

The unfortunate thing is when ISPs hold a monopoly or "essentially" a monopoly, you can't threaten to leave I've got Spectrum, which is already absolute crap, but they rarely fix anything here because their only "competition" is a small ISP with the highest speed being 10 Mbps Dial-up.

Yeah, I understand that. Mine is in a similar spot. It's one of the bigger providers around where I live, so the competition isn't exactly fierce, or it's nonexistent. I really don't know. I just know that they've got quite a reach. Either way, they take potentially losing money seriously enough that they tend to expedite the process if I'm persistent enough. I hate going full or even half Karen on them, but like I said...they aren't known for their timely fixes. I've gotta do what's required to get the most enjoyment out of the service I'm paying them for. I have tomes to grind and raids to clear! And other things, obviously, that don't involve FF XIV at all. I will give them some credit where it's due though. My service doesn't have issues regularly. It's just a matter of motivating them enough to actually fix the problem. And if you need a router replacement for whatever reason, all you have to do is take it to their HQ and they will exchange it for a new one. No questions asked. That is pretty convenient. Only had to do that with them twice so far in the last...5-6 years I think? But it was a painless process every time.