Will the bug ticket I sent be rewarded with house I won on?

[Themarvin]

I'm sure they'll announce their decided procedure via the lodestone once they've sorted through the bugs. Until then the GMs/Community Team aren't going to have anything to respond with.

At least give the plots to the clear winners and further re-imburse those where there was 2 or more trying to get an FC house/player house.

[SuperSxyNerd]

At least give the plots to the clear winners and further re-imburse those where there was 2 or more trying to get an FC house/player house.

You are under the assumption they even have the ability to track this info with their current system. And if even if they DID/DO have the capability think of the clear man power and time involved it would take to go through every plot on every server in every data center. Even if that is possible the amount of time that would take from game development vs saying oops bid again.

I mean I get why you guys are mad and its validated but at the end of the day it still turns into a get over it and move on type situation. You all think developers have some easy "fix everything button" with a single keystroke. Its never that simple.

100% they will fix the bug and you will have to re bid again you might lose thr 2nd time when you would of won originally and that is shifty but its 100% what is going to happen.

[SlickPaws]

You are under the assumption they even have the ability to track this info with their current system. And if even if they DID/DO have the capability think of the clear man power and time involved it would take to go through every plot on every server in every data center. Even if that is possible the amount of time that would take from game development vs saying oops bid again.

I mean I get why you guys are mad and its validated but at the end of the day it still turns into a get over it and move on type situation. You all think developers have some easy "fix everything button" with a single keystroke. Its never that simple.

100% they will fix the bug and you will have to re bid again you might lose thr 2nd time when you would of won originally and that is shifty but its 100% what is going to happen.

You're under the assumption that they *don't* have that ability in this current system - but there must be some information about participants stored otherwise they'd have no way of contacting the players automatically to inform them of a win or a loss, as well as a way of making sure that only the winner can claim the plot and then finalise the sale. Even if it's just a string of ID numbers instead of player names and so on. Shouldn't be a massively difficult fix to simply re-roll every plot where '0' won and have another fair lottery *or* remove '0' from the possible winners and just give the plot straight to a single entrant in the case of plots that only had 1 participant, assuming of course they haven't claimed their refund.

Janky code got us into this mess and it'll be code that fixes it. It's not like the devs are going to be going through their databases with a finetooth comb and spending countless man-hours on this because you'd have to be clinically insane to think that that's the best way of fixing the issue.

All we can really do though is wait and speculate. Could be that they'll actually make good on this and come up with an amiable solution, could be that your doomposting prophecy is fulfilled and we all have to take a big ol' bite of the shit sandwich and if I'm being honest, I think your assertion is probably going to be right in the end because there's no fair way to please everyone even if they did completely roll everything back - which they're not going to do. Either way, we know nothing for sure and I'm hoping that SE realise that the playerbase at large is furious with them... Question is, what are we going to do about it?

[Themarvin]

Back to top... it is nearing 24 hours, and I am not a happy cat....

[Themarvin]

You are under the assumption they even have the ability to track this info with their current system. And if even if they DID/DO have the capability think of the clear man power and time involved it would take to go through every plot on every server in every data center. Even if that is possible the amount of time that would take from game development vs saying oops bid again.

I mean I get why you guys are mad and its validated but at the end of the day it still turns into a get over it and move on type situation. You all think developers have some easy "fix everything button" with a single keystroke. Its never that simple.

100% they will fix the bug and you will have to re bid again you might lose thr 2nd time when you would of won originally and that is shifty but its 100% what is going to happen.

Yes I would expect that, SE it not some small company, I espect the GMs/Devs to go through each single little case and pushing through, it is not like million things they need to look through, and expected actual live fixes, is not a bad thing to do when it is causing this much trouble to people.

This is not a bug that hits all... eg.with different jobs... or the Rabahn meme from Storm Blood, where measure can be taken global, rather than individual.

[LaylaTsarra]

Back to top... it is nearing 24 hours, and I am not a happy cat....

They are working on a universal fix. You will not be handled separately. Try and be patient like everyone else affected by the bug.

[Markfresh]

You're under the assumption that they *don't* have that ability in this current system - but there must be some information about participants stored otherwise they'd have no way of contacting the players automatically to inform them of a win or a loss, as well as a way of making sure that only the winner can claim the plot and then finalise the sale.

Yes they must be able to see alot of things for eg , i was the only bidder and i lost to the 0......if i click on the placard it says there was only the 1 bidder, and also if i click on the timers menu, select estate then status, it tells me i still have a current entry, so if i can see it they can see it.

[Themarvin]

They are working on a universal fix. You will not be handled separately. Try and be patient like everyone else affected by the bug.

Here is the thing, they wont be able to see anything if we get into the next lottery period, so yes they must address this now, not in 1-2 weeks, patience has run out when they did not QA/Test the lottery system, it would had shown the problem pretty much asap, if they did a test of it before release, also they do know that this is something that bothers people alot, so yes... it would had been better if a dungeon or something instead had a minor flaw in comparison.

[MiaShino]

You are under the assumption they even have the ability to track this info with their current system. And if even if they DID/DO have the capability think of the clear man power and time involved it would take to go through every plot on every server in every data center. Even if that is possible the amount of time that would take from game development vs saying oops bid again.

I mean I get why you guys are mad and its validated but at the end of the day it still turns into a get over it and move on type situation. You all think developers have some easy "fix everything button" with a single keystroke. Its never that simple.

100% they will fix the bug and you will have to re bid again you might lose thr 2nd time when you would of won originally and that is shifty but its 100% what is going to happen.

Even on basic as all heck SQL databases I have the ability to perform a full table lookup. Takes minutes at the worst. Lookup command > if bid > if solo bidder > flag plot for solo bidder > search zero > replace command > done.

Have over twenty friends/extended family talking about un subbing over this so no thank you. Company screwed up so they get to expend the time fixing this mess because that is what they are paid to do. Wish I was given this kinda slack when I worked in the field.

Backend databases for mmos are not some rube goldberg rocket science level of complexity.

[Faafetai]

They definitely, no matter how spaghetti their code is ABSOLUTELY have access to every persons lottery number for every property and when they put in for the lottery and if they won or did not win and what they won or did not win against. If they did not this would not be a video game, it would a series of spreadsheets in a notebook. You will never convince me that they do not have this information. It is not magic, it is C++ or Lua it is hard to find the information of what exactly crystal tools is using currently. They have something similar, even if not called such, an sql database. They need access to things such as this in order to fix situations within the game. Character backups, world backups, everything. They are not just magically warping the game through some kind of magical wormhole and beaming the game to our computers without the knowledge of literally everything done within the game. The question is how long it would take to find these things in the code depending on how sloppy they coded it, and if they decided to be cheeky and name things something dumb like 'big gorilla' when it is a call to housing.

It is still saying on the houses how many participants have bid because they never refreshed the lottery. People's names are still in every placard who did not refund, and it also would have the information of who bid on what house, who isn't getting a refund and other things. They have access to all of this information, if they did not they would not have the location of the items that caused issues in the housing wards back during one of the past events. They know where and what is causing the problems.