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  1. #1
    Player
    AndreD69's Avatar
    Join Date
    Jul 2018
    Location
    Frankford, Ontario Canada
    Posts
    16
    Character
    Ves Kolloth
    World
    Jenova
    Main Class
    Reaper Lv 90
    Like to add. From my other accounts else where like Steam for example. I receive email right away with code to type in on STEAM if it be unfamiliar PC or cell app IP trying to activate my account. Another site gives me txt msg with a code to confirm account access. Without either no other person can get in my accounts. WITH SE YOU GET NEITHER OF THESE OPTIONS.

    Only notice i had was a email, that a security software was activated on my account. I had to send ticket to SE and that took 2hrs. In those 2hrs the damage was done. For whoever it was who hacked me used that software app to lock me out of my account. I prefer to have notice right away on such action against my account. Instead of waiting on support when they decide to respond. Anyways it don't matter. My faith/loyalty is lost with SE and i will continue playing till my sub runs out. Afterwards i may take a long hiatus from the game. If i go that route I give everything i have to my current FC, then will remove myself from it so it will not happen again.
    (0)
    Last edited by AndreD69; 02-22-2022 at 08:09 AM.

  2. #2
    Player
    Arrhin's Avatar
    Join Date
    Dec 2018
    Location
    Ul'dah
    Posts
    475
    Character
    Arrhin Terremiaux
    World
    Zalera
    Main Class
    Scholar Lv 90
    Quote Originally Posted by AndreD69 View Post
    Like to add. From my other accounts else where like Steam for example. I receive email right away with code to type in on STEAM if it be unfamiliar PC or cell app IP trying to activate my account. Another site gives me txt msg with a code to confirm account access. Without either no other person can get in my accounts. WITH SE YOU GET NEITHER OF THESE OPTIONS.

    Only notice i had was a email, that a security software was activated on my account. I had to send ticket to SE and that took 2hrs. In those 2hrs the damage was done. For whoever it was who hacked me used that software app to lock me out of my account. I prefer to have notice right away on such action against my account. Instead of waiting on support when they decide to respond. Anyways it don't matter. My faith/loyalty is lost with SE and i will continue playing till my sub runs out. Afterwards i may take a long hiatus from the game. If i go that route I give everything i have to my current FC, then will remove myself from it so it will not happen again.
    This is a valid point, and something SE really needs to get on point with. ANY login from a new device or location should provide a notification on a trusted device. They should also prevent login UNTIL IT IS CONFIRMED OK ON THE TRUSTED DEVICE. This would put them in line with other services as you rightly point out.
    (2)
    Don't touch me there