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  1. #371
    Player
    Saccharin's Avatar
    Join Date
    Aug 2013
    Posts
    1,128
    Character
    Blue Kitty
    World
    Moogle
    Main Class
    Conjurer Lv 84
    Quote Originally Posted by SturmChurro View Post
    I do not care how I sound like. Excuse me for having a real reaction on here, and vented a bit. I do not like marks like this on my account. Simple as that. It bothers me. I cannot stand it. I similarly have a spotless record in real life as well.

    I do seriously doubt an appeal will do anything, as I do not know the circumstances. I do not know whether this is because I didn't raise somebody, or if it was due to me leaving a dungeon. It couldn't have been chat, since I rarely interact with anybody, especially not pugs.

    The GM stating: "You do not need to know specific information." Is extremely concerning.
    Going by your OP you clearly have an attitude problem so you probably rubbed someone up the wrong way.


    However there is a legal method of getting to know what action was taken and why:

    use GDPR laws.

    They have a legal obligation to supply you with all information they hold on you - that means CS notes,mention them specifically, they can redact who complained and who it was against.

    They also have a legal obligation to have accurate information.

    Try the GM again and ask for the email address of the person/department who deals with the Subject access requests. If they still don't back down then make a subject access request.

    They have a set time period to respond and if they don't you can make a complaint to the information authority where their European operations are based. It might be better if you're based in Europe but they need to comply for the whole world. If they just ignore it they could get hefty fines.

    The approach has been used against EA for FIFA lottery box info.
    (1)

  2. #372
    Player
    Thoosa's Avatar
    Join Date
    Apr 2017
    Posts
    329
    Character
    Thoosa Starburst
    World
    Lich
    Main Class
    Black Mage Lv 90
    You can imagine how SE would be reluctant to introduce accessible hard m+ style dungeons because of how the TOS could be used and abused - imagine how overwhelmed the GMs would be?
    (0)

  3. #373
    Player
    Saccharin's Avatar
    Join Date
    Aug 2013
    Posts
    1,128
    Character
    Blue Kitty
    World
    Moogle
    Main Class
    Conjurer Lv 84
    Quote Originally Posted by Thoosa View Post
    You can imagine how SE would be reluctant to introduce accessible hard m+ style dungeons because of how the TOS could be used and abused - imagine how overwhelmed the GMs would be?
    It'll never happen because their server infrastructure is very bad. I play from the UK and had 90ms from there to the Canadian based EU servers. Most games that's really good but in FF14 you can miss telegraphs by a small amount. When they moved to mainland Europe I got 50ms and that issue disappeared.
    (2)

  4. #374
    Player
    Thoosa's Avatar
    Join Date
    Apr 2017
    Posts
    329
    Character
    Thoosa Starburst
    World
    Lich
    Main Class
    Black Mage Lv 90
    Quote Originally Posted by Saccharin View Post
    It'll never happen because their server infrastructure is very bad. I play from the UK and had 90ms from there to the Canadian based EU servers. Most games that's really good but in FF14 you can miss telegraphs by a small amount. When they moved to mainland Europe I got 50ms and that issue disappeared.
    Ouch that sounds painful.

    In addition it must be very hard sometimes for a GM to distinguish a genuine offence a not. I can see they might have to deal with:

    1. A scenario where the fault and issue is obvious.
    2. A situation where the player reporting thinks a rule was broken but actually wasn’t - think that is what the OP is arguing here.
    3. A malicious report.

    I think two and three would be very hard to distinguish and it makes judgement difficult for a GM - I don’t envy them.

    If I was in the OP’s situation and believed I did nothing wrong and the strike was unfair, I think I’d be robustly arguing against it too.
    (0)

  5. #375
    Player
    technole's Avatar
    Join Date
    Jun 2014
    Location
    Gridania
    Posts
    1,972
    Character
    Thea Sitori
    World
    Gilgamesh
    Main Class
    Scholar Lv 72
    The last person I ever reported was a healer 'AFK'. I don't remember who it was but they called them out and mentioned are they going to stop AFK again, as they will report them because everyone was dying simply because of non-healing, and other healer was struggling so it wasn't hard to tell. It's also an instance where WHM doesn't really have notable ogcds. We also wiped on a boss so that probably led up to all this stuff. Raid calculators can determine how much healing is happening just as much as damage.

    The main reason for the report was the talking back that occurred to that person in party chat, they ended up saying they would play how they want, basically things that only proved the point correct but also how toxic they were. Had they picked up the pace quietly nothing would have happened. I guess someone got caught and their fight or flight got triggered.
    (1)
    Last edited by technole; 02-13-2022 at 11:18 PM.

  6. #376
    Player
    MiaShino's Avatar
    Join Date
    Jun 2021
    Posts
    509
    Character
    Mia Shino
    World
    Excalibur
    Main Class
    White Mage Lv 90
    What a fricken thread! Poking about the TOS and uncertain if was mentioned buuuuut;

    "Warning" is a penalty issued for minor violations for which a more severe penalty than a Caution is required. As with a Caution, depending on the nature of the violation, an instruction for improvement may be given with regard to the violation. Please follow any instructions to prevent further account actions in the future.
    These lines both seem rather important and imply that the GM team should endeavor to offer information to the offender when possible. It does not appear that they do this ever? Perhaps this is new addition to TOS and GM team is unfamiliar still? For something as ambiguous as "grief tactics" it would appear the GM team should be offering that advice as mentioned above. Or are taking the may part too to mean never ever never.

    Further within the TOS;
    If a Game Master (GM) gives an instruction based on the User Agreement and/or other rules, failure to follow the instruction is a violation and a penalty will be issued. If you are given an instruction by a GM, please follow this immediately.
    It does appear that a GM is allowed to inform players of what in TOS they violated and in some ways are encouraged to do so. Why else would these clauses be within TOS otherwise?

    Searching grief tactics yielded nothing so am assuming this is in reference to "Obstruction of play".

    If I were a guessing Lala would say it is likely this; Aiding the enemy / Uncooperative behavior / Lethargic behavior
    Or; Intentional leaving or disconnection

    Both seem to imply Square searches for pattern of behavior before actioning the account if this assists at'all. Any stating that a GM will never or should never inform a player of what they had done wrong are false based upon the TOS as it is written.

    Best of the luck! Would like to know outcome myself because for past two weeks we have been having intermittent issues remaining connected only when within dungeons. If friends or me are reported for this then warned I would be most displeased if could never appeal. Everything is stable in overworld when doing story stuffs, lag only occurs within duties and is completely fricken random. Trace routes confirm issue is with NTT Sacramento nodes so nothing we can fix.
    (1)

  7. 02-14-2022 01:21 AM

  8. #377
    Player
    Sarnai's Avatar
    Join Date
    May 2019
    Posts
    96
    Character
    Sarnai Orl
    World
    Cerberus
    Main Class
    Reaper Lv 100
    Quote Originally Posted by SherlottaEryut View Post
    Just saying, if you guys spent this much effort into wanting Viera/Hrothgar’s fixed than you do bitching at the OP in this thread; we would’ve had the hairstyle/hat problem sorted by now.
    If we will keep complaining about the thing SE knows and acknowledges, we will make them fix this problem, they said they will fix overtime huh
    (2)

  9. #378
    Player
    Lieri's Avatar
    Join Date
    Apr 2021
    Posts
    347
    Character
    Valesti Nibelung
    World
    Tonberry
    Main Class
    White Mage Lv 90
    Rule number 1 in Party Finder is that what happens in PF stays in PF. People will die, you will die. But still, do what you can. It helps to improve your own skill anyway. If someone is bad, let them be bad than arguing which is usually pointless.

    Just expect the worst and be pleasantly surprised if it doesnt happen than to expect the best and be utterly miseranle when it doesnt happen. One thing I notice in PF/DF is that, once people are disappointed sometimes they throw out words out of anger. And while they might forget about it an hour later, the log stays and GMs can read it whenever.
    (2)

  10. #379
    Player
    SturmChurro's Avatar
    Join Date
    Feb 2017
    Location
    Gridania
    Posts
    7,073
    Character
    Sturm Churro
    World
    Marilith
    Main Class
    White Mage Lv 100
    Finally got my appeal responded to! It got denied! I'd love to be in a bad mood over this, but I mean.. I wasn't actually expecting anything to come out of it. I'd love to take this as a learning experience - except I still have no idea what I supposedly did. I do not have any knowledge of going out and actually trying to "grief" anybody, so whatever this whiner (or whiners) said in their report, must have been compelling enough. There are already dozens of pages of back and forth on what could have been, so I have no interest in dragging that into discussion again.

    Message to the FF community: Stop it.
    (1)
    WHM | RDM | DNC

  11. #380
    Player
    Denji's Avatar
    Join Date
    Sep 2013
    Posts
    894
    Character
    Daddy Milkers
    World
    Behemoth
    Main Class
    Marauder Lv 86
    Quote Originally Posted by SturmChurro View Post
    so whatever this whiner (or whiners)
    You know you could've just said only that and we would've already known you hadn't learned your lesson. 38 pages of you self-incriminating yourself with how you treat others both in and outsie of this thread. 38 pages of rants about how you don't heal or res newbies and lashing out at everyone.

    38 pages and you're still acting like the victim.

    All you've done is make yourself sound like a jerk and admit to every person on this forum that you have a complete and utter lack of empathy.
    (18)

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