I don't remember which interview, but it was around the time when WoW made their barber shop be able to change everything including gender. When pressed about it in an interview, Yoshi-p said something to the effect of "in relation to gender, we want to be careful as to not trivialize something as important as changing your gender, but our aesthetician can do simple things as changing hair color or eye color". I don't think he realized we can't change eye color in game yet, or he thought at the time that changing eye color was simple enough and not out of the question. I hope that soon the character creator is expanded, along with the aesthetician's funcions as well. I'd love to change eye color along with hair color, and make my glams revolve around that. I think that would open up character customization in game to a whole new level. Eye color can change your character a lot and depending on it it can alter your glams a lot too. I still have hopes this will be a feature one day.