It's almost like SE encourages stalking in this game...

[Chie_M]

If it's as you describe* You could try reaching out to some gaming press about their inaction.

*I never assume anyone is telling the truth in these cases.

I don't keep up with gaming press. Who could I contact? I have screenshots of his actions stalking my main across four data centers.

[Beytran70]

I don't keep up with gaming press. Who could I contact? I have screenshots of his actions stalking my main across four data centers.

I think a site like MMOChampion or Kotaku would be your best bet because they report on MMOs and hot button issues like this a lot. Just browse some news gaming sites and find a journalist you like the looks of their work and find an area on the site where you send in info and stories.

[Jojoya]

I don't keep up with gaming press. Who could I contact? I have screenshots of his actions stalking my main across four data centers.

If you've documented the stalking behavior going on for a long period of time and what steps you have taken to try to get it to stop without success, contact a lawyer and discuss filing a suit against Square Enix for enabling the stalking and harassment patterns despite stalking clearly being listed as prohibited behavior under their Prohibited Activities policy.

If it's become that persistent an issue and the GMs won't take action, then legal proceedings are your best bet.

The logic is that Square expects their customers to work everything out like adults since that's the mentality in Japan. They also feel that the "stalker/abuser/attacker" should have their feelings respected as well and think that it will hurt them to see someone removed from their friends list after being blocked. Finally, they expect us to be knowledgeable and educated about who we friend request, they don't support the idea of friend requesting people randomly.

It really doesn't matter what is expected in Japan when the game serves international clients under its user agreements. They need to keep in mind what is/isn't acceptable in other countries and enforce accordingly based on the players' residence location and local applicable laws as long as those locations are included in the user agreements.