Saying the devs don't listen to the players while meaning they don't specifically listen to you.

If you ask 10 players what they want to have changed on a particular job, you'll get 6 different answers.
Some want it harder, some easier, some more utility, some more mobility while using skills, etc.
So, how are they supposed to make everyone happy?

The devs do communicate, they just say something you might not like.