Audio problems lead to cancelled sub

[Nommers]

I canceled my sub and looked into getting a refund for my remaining sub time. I stressed that the benchmark led me to believe that I would be able to play, making it a case of false advertising. I didn't get my refund and don't expect to, but I did get this response: https://na.finalfantasyxiv.com/lodes...f2a6d7b20b93ba

This is the first official confirmation we've had that the issue is being looked into in weeks. This is NOT sufficient to make this right, but it's a remarkable change in tone from Square Enix given that they've mostly been blaming our hardware for the past month.

Even if you're unsubbing, be sure to leave a bug report and check this thread for other things you can do to make Square aware of the problem: https://forum.square-enix.com/ffxiv/...answer-from-SE