According to the Mog Store, the #2 best selling item is the Shadowbringers Story Skip

[Wolwosh]

I've noticed a big dip in skill level, but I don't think skips are to blame for that.
I Personally think its the fear of getting reported that keeps the horrible players horrible, because everyone is afraid to tell the awful Tank that they need to improve in fear of getting reported.
So how are they to know they're doing a bad job?

[kejakalope]

I've noticed a big dip in skill level, but I don't think skips are to blame for that.
I Personally think its the fear of getting reported that keeps the horrible players horrible, because everyone is afraid to tell the awful Tank that they need to improve in fear of getting reported.
So how are they to know they're doing a bad job?

I give people tips to improve their dungeon performance all the time and my account has no marks against it. You just have to not be a jerk about it.

The dip, to the degree it exists, is because the game has a massive number of brand new players.