every time someone says "a chip shortage, or they can't find more servers".

[Valkyrie_Lenneth]

Even if you completely ignore the analytics, immediately closing the game client and logging you out is not an acceptable way to catch basic network errors in 2021.

I agree it sucks, but the current year means nothing when talking about old network systems. You'd be surprised how cobbled together and shoddy most of NA internet infrastructure is.

[SamsaraTrickstar]

Thing 8s yes 5here a shortage from 2018..but SE fucked up here as they have the time to upgrade. There was more players joining from ShB.to a point where they was need to stop sell the game. There was wait times the past year. Even in a shortages like this you can get parts in a year time. They just cost way more that normal.so that's why let's say Sony have a problem as they can't just buy it for more but sell a PS5 for the same price. So SE cheaper out here and we got what we got.

[SamsaraTrickstar]

Yep, it's all a giant conspiracy cooked up by Square Enix and every major news outlet in the globe. They're all in it together lying about a global components shortage affecting every industry from video-games to car production, and all just to ensure they don't have to pay a little extra for increased server capacity/support. ;-)
/s

https://en.wikipedia.org/wiki/2020%E..._chip_shortage

https://www.bbc.co.uk/news/business-58230388

Do yourself a favour and do some reading. There's a whole big world out there besides gaming, and shockingly enough it can at times -affect- your gaming.

There is a real shortages don't get me wrong. Thing is you ever stoped and think why there shortages? Some company's like Samsung,aplles and some in chains buy more that they need to be the only 9nes in the game.

[Akiudo]

Thing 8s yes 5here a shortage from 2018..but SE fucked up here as they have the time to upgrade. There was more players joining from ShB.to a point where they was need to stop sell the game. There was wait times the past year. Even in a shortages like this you can get parts in a year time. They just cost way more that normal.so that's why let's say Sony have a problem as they can't just buy it for more but sell a PS5 for the same price. So SE cheaper out here and we got what we got.

"stop selling the game for a running mmorpg that before this addons release ran perfectly fine everywhere except some few selected servers where a big streamer landet" i'm not sure if you have the slightest idea just how utterly crazy that idea is from a marketing perspective.

[DerpyWhiskers]

Chip shortage is one thing, but according to veterans on this forum and in game, SE has been told for years they needed more server and didn't get more. Yeah nobody could've predicted the current sitch but still. They kept selling more subs than the servers can literally handle.

Netflix for example, I think the sub cost is about the same per mo. Lets say they sold 3 Mil subscriptions, and you go to watch a movie, and are put in a 2 hour queue lol. Their response is "Oh... well yeah only 17,000 people can actually use the service at once. We were told years ago it'd be a problem but uh yeah, you know, uh, chip shortage now yeah."

[Valkyrie_Lenneth]

Chip shortage is one thing, but according to veterans on this forum and in game, SE has been told for years they needed more server and didn't get more. Yeah nobody could've predicted the current sitch but still. They kept selling more subs than the servers can literally handle.

Netflix for example, I think the sub cost is about the same per mo. Lets say they sold 3 Mil subscriptions, and you go to watch a movie, and are put in a 2 hour queue lol. Their response is "Oh... well yeah only 17,000 people can actually use the service at once. We were told years ago it'd be a problem but uh yeah, you know, uh, chip shortage now yeah."

They haven't needed "many more servers for years" They added servers when they needed them up until... wait for it... 2020....

They also just spent a fortune on the SEA DC which hasnt gone live yet due to... wait for it... Covid...

[leoxastaroth]

SE has been told for years they needed more server and didn't get more.

But that's not true...they have, albeit slowly, upgraded their servers over the years, opened up new ones, new worlds, increased capacity. I've been with this game since ARR, I've been on the busiest server there is, I was there when you had to wait till 4 am to be able to just create your character before servers got upgraded, before new worlds were opened up.

I'm all for people being upset about not getting to play when they're paying a sub, I get it, but this random false rhetoric of "SE has always been dastardly greedy villains all along, they wanted this to happen, they didn't care, this is all their doing" is just so misguided from a logical perspective.

I've said it before I'll say it again; do you honestly think it's not in their most profitable interest to KEEP all those new extra subs they've gained? Do you not think they want to keep the hype and goodwill they've generated in the past 6 months? If you're willing to believe SE is so super greedy as to not upgrade to save money, you should be willing to believe they're so greedy they'll want to keep all the new people subbed for as long as possible, not letting them all unsub and go away due to not being able to play.

[basilbc]

But that's not true...they have, albeit slowly, upgraded their servers over the years, opened up new ones, new worlds, increased capacity. I've been with this game since ARR, I've been on the busiest server there is, I was there when you had to wait till 4 am to be able to just create your character before servers got upgraded, before new worlds were opened up.

I'm all for people being upset about not getting to play when they're paying a sub, I get it, but this random false rhetoric of "SE has always been dastardly greedy villains all along, they wanted this to happen, they didn't care, this is all their doing" is just so misguided from a logical perspective.

I've said it before I'll say it again; do you honestly think it's not in their most profitable interest to KEEP all those new extra subs they've gained? Do you not think they want to keep the hype and goodwill they've generated in the past 6 months? If you're willing to believe SE is so super greedy as to not upgrade to save money, you should be willing to believe they're so greedy they'll want to keep all the new people subbed for as long as possible, not letting them all unsub and go away due to not being able to play.

I 100% believe that SE, like many companies across a plethora of products, kept as close to the margins as they possibly could to maximize profit. It’s shortsighted, but also common practice and understandable if you’re crunching the numbers. And they could and did upgrade servers and add stuff as needed, but only just.

Now that an unprecedented collection of situations has happened, SE and a lot of other companies didn’t have the materials or time to fix this particular problem. In the slower moving world of production, the shortage caught everyone off guard, so there was no chance of little server upgrades or additions when it became clear that it might be needed for EW

So I’d argue that yes, SE’s big sin is being greedy like all other companies, which is why many of them got hit so hard by the timing of this shortage. But getting angry at the dev team won’t fix it, acting like it isn’t real won’t fix it, cause it isn’t fixable rn. It’s a real conundrum.

[Krotoan]

So I’d argue that yes, SE’s big sin is being greedy like all other companies, which is why many of them got hit so hard by the timing of this shortage. But getting angry at the dev team won’t fix it, acting like it isn’t real won’t fix it, cause it isn’t fixable rn. It’s a real conundrum.

I would argue that not spending more money than is necessary isn't greedy, it's just smart business. They stated they were willing to spend the money to upgrade once it became apparent it was necessary but the products weren't available. You don't overexpand before you know you can recoup the losses unless you want your company to fail. The situation sucks and a lot of people are having a bad time, but this isn't a "sin".

[basilbc]

I would argue that not spending more money than is necessary isn't greedy, it's just smart business. They stated they were willing to spend the money to upgrade once it became apparent it was necessary but the products weren't available. You don't overexpand before you know you can recoup the losses unless you want your company to fail. The situation sucks and a lot of people are having a bad time, but this isn't a "sin".

It’s a sarcastic turn of phrase, sorry for the confusion. but I do disagree that it isn’t greed, even if it’s understandable, reasonable, and heck, not a completely negative interpretation. Like I said, I don’t blame them for any of the choices they made up to this point, nobody saw 2020/2021 coming. But it is a consequence of businesses running the way they do that something can disrupt so much for such a long time.

Edit: I think we’re in agreement about the current situation, if that helps.